Student Life Assistant, International Programs

Date Posted: 12/07/2023
Req ID: 35299
Faculty/Division: New College
Department: New College
Campus: St. George (Downtown Toronto)
Position Number: #
Description:
About us:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.
Opened in 1962, New College has a long-standing commitment to social justice, and to supporting its diverse body of 6000+ undergraduate students to excel intellectually and to engage in the wider community. New College supports three interdisciplinary undergraduate programs - African Studies, Buddhist Mental Health and Psychology, and Critical Studies in Equity and Solidarity - and houses three departments (Human Biology, Caribbean Studies and Women and Gender Studies). New College prioritizes personal attention to students, innovative interdisciplinary programs, links with professional faculties, career mentorship, and community outreach initiatives. The College has built a rich learning community for students including academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement. The College offers a spirited and challenging environment for students to have the opportunity to broaden their experience, create life plans, and meet others from different fields. New College is a friendly, welcoming and informal community that places a high priority on student support services and encourages diversity. For more information on New College, see newcollege.utoronto.ca.
Your opportunity:
Working under the direction of the Student Life Officer, International Programs, and taking general guidance from the Assistant Directors, International Programs, the Student Life Assistant is part of a team that implements services and programs for students (high school and undergraduate) attending the various programs offered by the International Programs Office, such as the International Foundation Program (IFP) and the International English Programs (IEP). The Student Life Assistant works to maintain the smooth operations of extra and co-curricular events, assists with social program activities, and works to engage and involve students in all Student Life initiatives.
As a member of the New College International Programs Office, the Student Life Assistant, International Programs, will be committed to an equity that recognizes, supports, and responds to the diverse histories, lived and marginalized experiences of international students and many communities.
Your responsibilities will include:
-Providing detailed information to students on programs, program logistics, registration, and events
-Responding to enquiries within the defined scope of the role and redirecting as appropriate
-Checking for completeness of applications, performing routine data entry, and updating and maintaining database records
-Collating and organizing data for various reports
-Formatting layout of and updating information digital platforms
-Providing basic support and general referrals to individuals in distress
-Making minor purchases
-Providing orientation to new employees and/or students
 
Essential Qualifications:
 
-Advanced College Diploma (3 years) or an acceptable equivalent combination of education and experience.
-Minimumtwo years of recent and related experience administering Student Life activities to support international language learners, preferably in a post-secondary education institution.
-Relevant experience working with international students in a university residence setting.
-Experience working with and providing front-line support to high school-aged, university-aged, and mature international students.
-Experience coordinating the logistics of events in a cross-cultural context.
-Experience recording and collecting data, and producing standard reports.
-Advanced skills with Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Outlook, Teams).
-Demonstrated skills in updating information on social media platforms (e.g. Facebook, Twitter, Instagram, etc.).
-Intermediate skills in StarRez, or similar student information systems.
-Excellent oral and written communication, and interpersonal skills.
-Excellent ability to organize, prioritize, and adapt to ongoing changes in priorities.
-Demonstrated strong student and client service orientation and experience fostering equity, diversity and inclusion in a language-learning environment.
Assets (Nonessential):
 
-Professional working proficiency in a different language or languages other than English.
-Knowledge and/or experience of New College and its programs.
-Knowledge and/or experience with policies and procedures at the Faculty of Arts and Science.
To be successful in this role you will be:
 
-Approachable
-Efficient
-Multi-tasker
-Patient
-Problem solver
-Resourceful
 
This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the  University of Toronto’s Alternative Work Arrangements Guideline.
Closing Date: 12/15/2023, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 06 -- $54,635 with an annual step progression to a maximum of $69,868. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Student Services
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged , and their lived experience shall be taken into consideration as applicable to the posted position.