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Job Description
What is the opportunity?
Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.
Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.
You will be supporting Europe business, working on shift hours of 4:00pm – 1:00am or 3:00pm-12:00am.
What will you do?
- Works closely with manager of department to achieve department and organization goals.
- Evaluates performance of staff and conducts appraisal for direct reporting.
- Constantly seeking increase production accuracy
- Action oriented – exhibits drive, motivation, communication and decision making skills
- Displays leadership and demonstrates ability to adapt to changes
- Identifying and encourage process improvement ideas.
- Manage the efficiency and productivity of the team to ensure all static data is maintained and updated in an accurate and timely manner
- Achieve all SLA’s that have been agreed
- Analyse and Interpret Management Information
- Reviewing of process procedures periodically
What do you need to succeed?
Must-have
- At least a College degree
- Any prior banking experience in operations / Back office is a plus
- PC literate in MS Office applications Excel and
- Word Knowledge of different investment instrument types
- 4 years relevant Securities Operations/financial services experience
- Ability to work under pressure and to prioritize actions
- Motivated, flexible, able to be part of a team
- 2– 3 years of managerial experience
Nice-to-have
- Systems literate
- Good Verbal and written communication skills
- Process Improvement and innovation.
- Planning
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
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