System and Application Service

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics . Join us as System and Application Service for the Robotics & Discrete Automation Business Area in Ontario, Canada where you will be implementing service strategy and driving service growth locally in System and Application Service.

Your responsibilities

• Developing proactive strategies/initiatives to increase profitable growth, customer satisfaction, operational effectiveness in System and Application Service.
• Leading the team of proposal, engineering, and project management, drive productivity, delivery performance and cost optimization to achieve business targets.
• Driving the business growth in tight collaboration with peers from CS, local business lines and global CS management team.
• Developing a customer centric and continuous improvement culture. Improving service technology, competence, capabilities, business processes and procedures in line with the business strategy.
• Ensuring health, safety and integrity as a license to operate with adequate processes. Controlling, sharing functional best practices and lessons learned across the organization.
• Driving people and organization development in nurturing talents, engaging and motivating teams within a collaborative environment.

Your background

• Bachelor’s degree or higher with 10+ years of experience in the automation industry, 8+ years of experience in leadership role.
• Sound financial business understanding, experience in P&L responsibilities.
• Commercially savvy in service business.
• Proven and strong communication, influencing, stakeholder management and change management skills.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.