Tap Room Associate

Greet all customers with a smile and be engaged

Take all inquiries from customers and direct them to the right department/contact

Handle the retail sales and ensure accurate inventory practices are followed

Ensure the retail space is creatively merchandised and well maintained

Stay up to date with all product knowledge and be able to educate all customers on our beer and soda offerings

Generate internal invoices for brewery sales related to beer, soda, and merchandise

Provide support for brewery operations when necessary

Assist with hospitality functions as required

Answer and direct the calls coming into the brewery, following up as required with each department

Serving food and liquor responsibly, while providing guests with a pleasurable experience.

Must be knowledgeable in our products as well as our brand, while also having knowledge of our local area

Perform daily tasks such as cleaning, stocking, organizing, ordering and accepting deliveries

Ensuring safety of our guests by verifying age and identification to responsibly serve liquor

Ready and willing to work in a service role which may include direct contact with the public and or vendor representatives.

Follow all required Health, Safety, Prevention & Sanitation procedures at all times

Provide support and training to colleagues as required

Maintain proper audit track records, follow company policies & procedures

Develop and maintain close and effective working relationship with all supporting departments

Consider the environmental impact of all decisions

Complete other duties and projects as assigned