Telesales Representative-Training (Telecommunication Industry )

Libratel is a leader in mobile accessories distribution for in store counter top solutions all across North America. .

Job description

• Contact potential or existing customers to inform them about a product or service using scripts
• Able to make at least 50 calls per day for training survey
• Train store associates virtually on the product
• Answer questions about products
• Encourage to complete the survey and send marketing material
• Ask questions to understand customer requirements and close sale
• Enter and update customer information in the database
• Train store employees on the product
• Take and process orders in an accurate manner
• Coordinate Warranty with existing clients
• Keep records of calls and sales and note useful information.

Requirements

• Proven experience as Telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Telecommunication industry experience preferred

Job Type: Full-time

Salary: $18.00-$21.00 per hour

Benefits:

• Company events

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Telesales: 1 year (required)

Work Location: In person