Temporary Adminstrative Support

Are you an experienced client-centred health care administrator? Are you ready to be immersed in a fast-paced, high-volume clinic, offering front-line customer service, billing support, and schedule management. If so, we have an opening for a full-time, temporary health-care administrator/receptionist.

As Administrator (Temporary), you will provide support to our Orangeville team with reception coverage, client bookings, billings and processing of insurance claims. We are looking for a highly organized and personable administrator with a critical thinking and effective communication. Experience with EMR or CRM is A MUST for this role, as managing client data is the bulk of this role.

Hours of Work: This is a full time / temporary position working Monday to Friday, daytime hours and no weekend coverage.

Qualifications and Skills:

· Customer facing administrative experience, 1 year

· Medical Office Administration 1 year preferred

• Experience with Practice Perfect or similar EMR is preferred

· Diploma in Health Office Administration is preferred

· Critical Thinking

· The ability to multitask/prioritize

· Knowledge of medical terminology

· The ability to maintain confidentiality/Discretion

Duties and Responsibilities include (but are not limited to):

• Collect customer payment at the time of service, direct bill to benefit companies on behalf of client if required and follow up on outstanding payments.
• Process billing and accounts receivables
• Managing schedules for 5+ practitioners, while being able to coordinate appointments between multiple providers
• Provide front-facing customer service for high-volume clinic attending to multiple phone lines, and responding to client emails
• Greet clients and visitors upon arrival while providing excellent customer service for all questions or concerns.
• Complete general clerical tasks including filing, scheduling maintenance, faxing/scanning paperwork and new client intake
• Register new clients in line with acceptable standards of the clinic; support clients in filling medical and insurance forms at the clinic to avoid errors and inaccurate information.
• Exercise client confidentiality at all times and adhering to privacy policy
• Provide accurate daily performance statistics and typing of referral and discharge letters
• Ensure that the client reception area is cleaned, fully stocked with clinic supplies and materials, daily laundry and regular sanitation of high touch areas in washrooms
• Other administrative tasks as assigned by the Clinic Lead Administrator

Job Types: Full-time, Fixed term contract
Contract length: 1 month

Salary: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• DCS / DEC (preferred)

Experience:

• Front desk: 1 year (required)
• Administrative experience: 1 year (preferred)

Ability to Commute:

• Orangeville, ON L9W 1J7 (required)

Ability to Relocate:

• Orangeville, ON L9W 1J7: Relocate before starting work (required)

Work Location: In person