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SalaryAs a member of our Front Office team, the Titles & Office Clerk is responsible for coordination of vehicle Titles & other administrative tasks supporting the OPENLANE St. John's location.
This is an in office role with a regular schedule of 8:30am-5pm, Monday through Friday. In addition to hourly wage, compensation for this role includes a company paid medical/dental/health plan, RRSP matching, 3 weeks of PTO to start (pro-rated in first year), paid care days, paid time to volunteer, and other employee perks.
Responsibilities include:
- Providing excellent customer service by assisting dealers with various procedures and requests in an efficient and timely manner
- Coordinate the title management process
- May coordinate the dealer registration process
- Perform general front office duties, including greeting customers, answering and directing phone calls, providing customer service at the counter, issuing bid badges, taking payments, responding to general inquiries
- Assist with Sale Day duties as required
- Perform moderately complex clerical and numerical processing activities, including selecting, compiling, verifying, and processing data
- Duties may also include ordering office supplies, sorting and distributing mail, processing materials for courier, faxing documents, photocopying, etc
- Other duties as assigned
Experience & Education requirements:
- Bilingualism (English/French) is an asset
- High school education, post-secondary in a related field is an asset
- Previous experience in an office admin role
- Strong customer service and communication skills
- Excellent organizational, time management and prioritization skills with the ability to juggle demands and meet deadlines
