Toronto Pearson Airport - Scooper - Full Time

Job Description: Working on assigned shifts, the Scooper Patrol Guard will monitor the inside and inner curb of the terminals looking for individuals soliciting transportation which is not governed and approved by the GTAA. These individuals are known as “scoopers.” You will provide proactive and reactive security services safeguarding the traffic sector of Toronto Pearson International Airport. The safety and security of all Airport occupants is paramount to Paladin Security’s success. Specific duties include but are not limited to:

• Being alert and observant while being outside, standing or walking for an extended period of time in all weather conditions (Rain, Snow, Excessive Heat & Cold…etc.)
• Enforce airport regulations with respect to scooper activity utilizing operational techniques for interdiction & interception. Effectively document all incidents.
• Avoid direct contact with Scooper and don’t engage in confrontation.
• Inform passenger and advise where GTAA authorized Taxi or Limo stands are located on the curb.
• Raise awareness and educate passengers of offered Ground Transportation Services – “Choose the right ride.”
• Working with a partner, a scooper Guard will be responsible for either the International or Domestic gate.
• Predominately the focus is to capture the interior of the terminals, specifically within the International and Domestic gates. Guard may venture towards the Inner Curb (GTO) but must refrain from going to the outer curb unless directed by a supervisor, manager or GTAA.
• Enforce the "Traffic on Land Side of Airports Regulations", as may be amended, supplemented or replaced from time to time (collectively the 'TLSARs")
• Issue Parking Infraction Notices (PINs) in accordance with established training procedures.
• Attend court for the purpose of giving evidence on PINs issued by the guard;
• Anticipate and address areas of vehicular or pedestrian congestions and attempt to relieve and/or ensure vehicles or pedestrians move in a safe, secure, orderly and efficient manner.
• Detect and notify SOCC of a person(s) demonstrating suspicious behavior.
• Provide a high level of customer service and collaborate with other stakeholders when required.
• Records and submits number of interdictions and interceptions on a daily basis.
• Maintain communications at all times with fellow Security guard, Cliental and Paladin Managerial Staff.
• Respond immediately to any emergency and co-ordinate response accordingly based off established procedures.
• Perform duties and tasks assigned by the Security Leadership team and respond to the directions of the client; GTAA.
• Be observant and record all discrepancies, deficiencies and safety hazards/ concerns noted during patrols and take corrective action either informing the applicable department or handling it personally, whenever possible.
• Be courteous, and helpful in enforcing all company policies, procedures, rules and regulations.
• always Maintain the highest standard of security, being professional in attitude, appearance and application.
• Perform security duties in accordance with established procedures. Ensure they are being conducted within the limitations of any federal, provincial and municipal laws.
• Represent Paladin Security, The Greater Toronto Airport Authority (GTAA) and their respected customers in such a way as to enhance the quality, image and reputation of Toronto Pearson International Airport.

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

Position: Scooper Patrol Guard

Site:Toronto Pearson International Airport

City: Mississauga, ON

Status:Full Time

Hours: Continental 0600-1800/1800-0600 hrs.

Pay Rate: $19.11/hr

Site Description: Toronto Pearson International Airport is the fourth-largest entry point in North America. It is Canada’s largest and busiest airports with approximately 456,000 flights and 44 million passengers travelling annually. Toronto Pearson is a hub for the movement of people and goods across the country, continent and globally. Toronto Pearson continues to grow with the increasing number of passengers annually by partnering with new airlines and connecting passengers to different regions of the world. Toronto Pearson is home to some world class shops, restaurants and handy services to cater to everyone’s needs. The GTAA is the operator and manager of Toronto Pearson International Airport with a 15-member Board of Directors comprised of professionals from the world of aviation and business sectors as well as local citizens.

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.