Overview
Languages
English or French
Education
- College/CEGEP
- or equivalent experience
Experience
7 months to less than 1 year
Work setting
- Freight forwarding
- Warehouse
- Wholesalers
- Private sector
- Head office
Responsibilities
Tasks
- Establish work schedules and procedures
- Co-ordinate activities with other work units or departments
- Monitor movement of supplies and materials between departments
- Perform routine clerical duties
- Prepare and submit reports
- Arrange for maintenance and repair work
- Ensure proper functioning of equipment
- Maintain work records and logs
- Organize warehouse and work areas
- Perform general office duties
- Resolve work related problems
- Co-ordinate activities with warehouse and production units
- Compile worksheets and specifications of orders
- Create, investigate, track and complete work orders
- Monitor production progress
- Prepare and maintain progress and other reports
- Train workers in duties and policies
- Conduct performance reviews
- Co-ordinate, assign and review work
- Assist with maintenance of communications equipment
- Follow-up on issues with work orders
- Handle wake-up calls
- Keep track of shipments
- Maintain vehicle operator work records
- Operate computer-aided communications and dispatching equipment
- Plan, organize and oversee operational logistics of the organization
- Receive requests for emergency assistance or service
- Record mileage, fuel use, repairs and other expenses
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Experience and specialization
Computer and technology knowledge
- Dispatch management service software
- Word processing software
- Electronic mail
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- MS Outlook
- Internet
- MS Access
- MS Excel
- MS PowerPoint
- MS Word
- MS Windows
- Adobe Acrobat Reader
- MS Office
Area of work experience
- Quality assurance or control
Type of industry experience
- Shipping line
Service experience
- Delivery
- Security
- Tow truck
- Trucking
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Hand-eye co-ordination
- Overtime required
- Physically demanding
Own tools/equipment
- Cellular phone
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Accurate
- Values and ethics
- Initiative
- Judgement
- Analytical
- Proactive
Benefits
Other benefits
- Learning/training paid by employer
- Team building opportunities
- Parking available