Travel Agent

Responsibilities

Tasks

• Investigate new travel areas, hotels and other amenities
• Perform general office duties
• Sell travel products and travel insurance
• Prepare marketing materials
• Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
• Calculate costs, process refunds and attend to other financial transactions
• Attend to cancellations and schedule changes
• Develop contact lists
• Make transportation and accommodation reservations using computerized reservation and ticketing system
• Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products

Experience and specialization

Computer and technology knowledge

• Travel software packages
• MS Office

Travel bookings

• Business travel
• Leisure travel
• Individual travel
• Group travel
• Domestic travel
• International travel
• Adventure travel
• Cruise ship

Geographical areas of specialization

• Canada
• United States
• Western Europe
• Central Europe
• Eastern Europe
• Northern Europe
• Mexico and Central America
• South America
• Caribbean
• Africa
• Asia