Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Responsibilities
Tasks
- Maintain work records and logs
- Monitor personnel workloads and locations
- Advise vehicle operators of traffic and other problems
- Assist with maintenance of communications equipment
- Dispatch personnel according to schedules and work orders
- Follow-up on issues with work orders
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Maintain vehicle operator work records
- Operate computer-aided communications and dispatching equipment
- Operate radio equipment
- Receive requests for emergency assistance or service
- Record mileage, fuel use, repairs and other expenses
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Experience and specialization
Computer and technology knowledge
- Dispatch management service software
- Monitoring and tracking software
- Electronic mail
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- Internet
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure