Address
Form of work
SalaryOverview
Languages
Bilingual
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Computer programming/programmer, general
- Computer science
Experience
2 years to less than 3 years
Work setting
- Private sector
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide customer service
- Install software and hardware and configure operating system software in preparation for testing
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Jira
- Word processing software
- C++
- JavaScript
Sales experience
- Software
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Sitting
Personal suitability
- Client focus
- Excellent oral communication
- Initiative
- Organized
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
