Veterinary Assistant

Full Job Description

Do you want to work in a fun, fast paced, team environment? Are you an energetic and effective communicator? Do you love problem solving, helping others, taking on new challenges and have a strong interest in the animal health care industry? If so, apply now!

We are currently recruiting for a Client Care Specialist / Veterinary Assistant position.

We are looking for an experienced Veterinary Assistant, who is able to effectively multitask and work efficiently in a fast paced environment.

In this role, you will be responsible for:

• Providing an amazing client and pet experience in clinic
• Managing administrative duties such as incoming/outgoing calls, email and electronic paperwork using our modern, paperless veterinary software
• Providing client education on nutrition, parasite prevention, medication, pet behaviour, new products and services
• Providing patient care and triaging of appointments as they arrive
• Serving as liaison between clients and other team members to ensure responsiveness and quality client service
• Potential for cross-training in the treatment area of the hospital

Why you want this role:

• Competitive salary, based on experience
• Full time position
• Variable day, evening and Saturday shifts; closed on Sundays
• Start date: As soon as possible
• Professional work environment in large, comfortable environment
• Comprehensive training will be provided
• Amazing benefit packages for you and your pets

Qualifications:

• Excellent communication skills
• Strong client service and relationship-building skills in a clinic environment
• Able to multi-task with different programs in a fast, consistent work environment
• Excellent attention to detail
• Minimum 1-2 years experience in either an animal health care setting or client service-based industry

Only candidates selected for an interview will be contacted.

Work Remotely

• No

Job Types: Full-time, Permanent

Benefits:

• On-site parking
• Paid time off
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (preferred)
• veterinary hospital: 1 year (preferred)

Job Type: Full-time

Salary: $16.00-$19.00 per hour

Expected hours: No less than 36 per week

Benefits:

• Casual dress
• Dental care
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Supplemental pay types:

• Overtime pay

Experience:

• Front desk: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person