Veterinary Assistant/Receptionist

Veterinary Assistant - Greater Saint John Veterinary Walk-In & Urgent Care

Greater Saint John Veterinary Walk-In & Urgent Care is a part of the Galaxy Vets family, a new employee-centric healthcare system with a mission to give veterinary medicine back to veterinary professionals.

Employees are our priority. At Galaxy Vets, we offer top-of-the-market salary, equity, and a competitive benefits package, all intended to prevent burnout and enable you to focus on what you love--providing quality care to pets and their families.

The Hospital

Located in beautiful Quispamsis, New Brunswick, is a fully equipped veterinary facility staffed with an experienced and professional team. We pride ourselves on compassionate care for patients and clients, and communicating with clients is a top priority for our team. If you are looking for a new opportunity that will allow growth, autonomy, innovation and a sense of purpose, then look no further! The veterinary assistant is a crucial part of the medical team and is responsible for advocating for the patient as well as educating the clients. As a veterinary assistant, you will have a wide variety of responsibilities, from assisting veterinarians and technicians in the care of animals, the hospital, and all medical equipment and machinery to clerical and administrative work.

The Position

Essential Job Functions: The following are the essential duties and responsibilities required for this position. The candidate must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

• Assist doctors and technicians with appointments and assist in preparing patients for surgery and minor procedures
• Collect and prepare laboratory samples such as fecal, urine, and ear cytologies
• Provides assistance during radiology procedures
• Restrain animals in a safe, efficient and compassionate manner during examinations and procedures
• Obtain weights and accurate vital signs on patients
• Document any changes in a pet’s condition and vital signs appropriately in medical records and notify doctor or veterinary technicians of any unusual medical or behavioural problems
• Feed, exercise, groom, or bathe animals as prescribed by the attending veterinarian or as the client has requested
• Communication with all aspects of the medical team
• Maintain the cleanliness of the hospital, including kennels and runs, treatment areas, exam rooms, and surgery suite
• Care and maintenance of all medical equipment, including laboratory machines, surgical packs, anesthesia machines, and any other tools that are essential to daily operations
• Communicate with clients per hospital policy in a compassionate and professional way on either the status of their pet or any questions they may have
• May release patients back to clients care as directed and ensure all animals are clean and properly groomed prior to release
• Ensure that supplies are always available and adequately stocked in each exam room and treatment area
• Accurately dispense medication prescribed by the doctor; identify and record microchip numbers, tattoos, and other markings in patients’ records
• Perform other duties as assigned by doctors, receptionists, and veterinary technicians to assist in the smooth flow of the daily operation of the hospital
• Tasks may include bending, standing, stooping, kneeling, moving from room to room, and sitting; may be required to walk or stand for extended periods of time
• May be exposed to unpleasant odors, noises, bites, scratches
• The list of responsibilities and functions above are representations of the tasks performed by this position. The omission of an essential task does not prevent management from assigning if such tasks are a logical assignment for this position

The Candidate

• High School diploma or GED certificate
• Experience as a Veterinary Assistant preferred
• Flexible schedule, including some weekend, evening and holiday shifts
• Knowledge of medical procedures and animal handling
• Must have basic computer skills.
• Must possess strong communication skills, good judgment, and be able to manage stressful situations
• Must have the physical and mental capacity to perform in a fast-paced and challenging environment
• Excellent communication skills, a sense of urgency, and working harmoniously with teammates is required
• Must be dependable, demonstrate a strong work ethic, and a willingness to learn
• Must be able to lift up to 50 pounds
• Ability to work around sick or fractious animals, zoonotic diseases, hazardous materials and cleaning chemicals and anesthetic gas.
• Take safety precautions for exposure to drugs, anesthesia, and radiation

The Perks

• Competitive compensation (starting at $17-$21)
• Health, Dental, Vision and Life Insurance Options
• Staff discount
• Ongoing Feedback loops to ensure Employee satisfaction and autonomy with a strong focus on burnout prevention

The Company

Galaxy Vets is a veterinary healthcare system co-owned by its employees. With a mission to give veterinary medicine back to veterinarians, Galaxy Vets allocates equity in the organization to its employees — veterinarians, specialists, technicians, administrative staff, and relief workforce — making them co-owners of and shareholders in the entire network. All team members also enjoy our benefits and burnout prevention program.

Galaxy Vets is an equal opportunity employer. All applicants will receive consideration regardless of race, colour, religion, sex, national origin, disability, age, genetic information or sexual orientation, gender expression or any other consideration protected by federal, provincial or local law. We celebrate and embrace our current and ever-expanding diverse and inclusive culture and recognize it as a strength that empowers all team members.

Please send resumes to sarah.h@galaxyvets.com

Job Types: Full-time, Part-time

Salary: $17.00-$21.00 per hour

Expected hours: 36 – 44 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Store discount
• Vision care

Schedule:

• 12 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay

Experience:

• Veterinary Assistant: 2 years (preferred)
• Front desk: 1 year (preferred)
• Customer service: 1 year (preferred)

Ability to Commute:

• Quispamsis, NB E2E 4L8 (required)

Ability to Relocate:

• Quispamsis, NB E2E 4L8: Relocate before starting work (required)

Work Location: In person