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Form of workJob Summary
As the Vice President, Commercial Financial Services, you inspire, motivate and engage your sales team to deliver a highly differentiated client experience to enhance client loyalty and grow revenue by acquiring new clients and deepening existing client relationships. You will focus on coaching your team to high standards of behaviors, activities and results. Collaborating with other RBC colleagues across the organization, you will contribute to helping RBC maintain its dominant market position.
At RBC, we hold ourselves to the highest standards of integrity to build trust with every interaction and Doing What’s Right for our clients. Adherence to RBC’s Code of Conduct and our Values will guide us and set expectations for ethical behaviors and decision making. They help us decide how we serve our clients and deal with each other with respect, transparency and fairness.
Job Description
What will you do?
- Provide leadership, direction and ongoing coaching to the Commercial Account Manager team, building employee engagement through focused sales routines
- Lead and advocate change within the organization by building engagement and inspiring your team to achieve the desired business outcomes
- Demonstrate your market leadership by promoting the RBC brand and enhancing visibility by developing and maintaining a network in the business community, working closely with industry and business leaders, community groups and RBC partners
- Manage the business to achieve market and sales objectives through focus and dedication to effective sales management routines that add value for the team while balancing both operational and credit risk requirements
- Leverage full RBC capabilities including branches, alternate delivery channels and service partners to achieve RBC’s business goals
- Employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access
What do you need to succeed?
Must-have
- Minimum 5-7 years Commercial Banking experience preferred
- Proven track record in leading and coaching professional sales teams to high standards of performance
- Actively foster continuous learning mindset and professional development of team members as well as model own commitment to development by actively growing, developing and learning as a leader and coach
- Astute business acumen with strong knowledge of financial industry and Commercial Banking
- Strong knowledge of credit management, product and pricing policies, privacy, code of conduct and anti-money laundering requirements, and overall business centre operations.
- Strong sales orientation and a demonstrated passion for putting clients first
- Experience with emerging communications and technology (i.e. web based meetings, social media, Digital Banking and Mobile Applications)
Nice-to-have
- Strong organizational skills with the ability to manage a geographically diverse and mobile team
- Proven leadership, sales management and performance management skills
- Strong communication and presentation skills
- A post-secondary diploma/degree, ideally in Commerce, Business Administration, MBA or related experience is required.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
- A unique opportunity for personal and professional growth
Job Skills
Adaptability, Building Talent, Business Development, Client Centricity, Collaboration, Communication, Critical Thinking, Curiosity, Financial Acumen, Inspiring, Practice ManagementAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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