Virtual Reality Studio Manager

VR Vault is an entertainment facility in the Blue Mountain Village that provides Virtual Reality games and immersive escape rooms. We offer the most up to date technology to ensure our guests have an out-of-this-world experience when working on different challenges.

We are looking for a dynamic floor manager to lead our team so if you’re self-motivated, detail-oriented, and great at customer service, then you might be exactly who we’re looking for.

Requirements:

• Must be available on Holidays & Weekends
• approximately 30 to 35 hours/week.
• Customer service experience and escape room experience are preferred
• Meeting Sales Targets provided by the Company;
• Meeting Company Marketing objectives;
• Liaise with BMVA to participate in Village wide activities;
• Ensuring that customer queries are responded to;
• Staff Scheduling;
• Ensuring Excellent Customer service;
• Manage online bookings;
• Maintain, safe and clean environment;
• Ensuring cash out procedures are adhered to;
• Authorizing reservation modifications;
• Other assignments within the scope and purpose of the job as requested from time to time by the Vice President as the Company changes and grows.
• Regularly post on and contribute to the Companies social media pages

Job Type: Full-time

Salary: $19.00-$22.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Blue Mountains, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person