Branch Associate Responsibilities:
- Warehouse duties such as receiving, put away, picking, and packing
- Work with the team in shipping to expedite rush orders and provide delivery information to customers
- Provide (M)SDS sheets where and when necessary
- Answer customer, vendor, and outside sales representative’s calls / emails
- Research detailed products
- Recommend products for specific applications
- Handle customer complaints and concerns
- Enter / review orders submitted by email, fax, mail, phone, E.D.I. and online
- Provide quotations to customers and sales representatives upon request
- Expedite outstanding backorders and orders as required
- Source non-stock items for specific customer requests
- Maintain knowledge level on product lines by attending a variety of training sessions
- Perform all reasonable directions given to you by the Company, including but not limited to, all warehouse duties, deliveries, VMI duties, customer service duties, and any other requirement requested of you, from time to time, in support of the branch operations.
Qualifications:
- High School diploma/GED
- Excellent communication skills
- Working knowledge of industrial MRO and OHE safety is preferred
- WHMIS / GHS and Safe Lifting knowledge is preferred
Physical/Mental Demands:
- Proficiency in Microsoft Word & Excel
- Experience with online order systems
- Willing and capable of learning new skills and transferring that knowledge immediately and accurately
- Occasionally lift/move objects that range from 10-50 lbs
- Frequently sitting, standing, walking, crouching, bending and infrequent climbing, carrying, pushing and pulling of skids via a pump truck and products via a dolly
Weber Supply is an equal opportunity employer and will provide reasonable accommodations to job applicants upon request.
Job Types: Full-time, Permanent
Salary: $20.00-$22.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
Schedule:
- Monday to Friday
- No weekends
Education:
- Secondary School (preferred)
Work Location: In person