Address
Form of work
SalaryResponsibilities:
- Provide exceptional customer service to all guests and visitors
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out procedures
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Provide information about services, local attractions, and dining options
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized front desk area
- Assist with concierge services such as booking reservations, checking customers in for their activity
-Taking payments and damage deposits
-Assisting customers in completing waivers and required documents for their activity
-Sending customers on their way with Dock staff to send them out on their desired boat
Skills:
- Strong customer service skills with a friendly and professional demeanor
- Multilingual or bilingual skills are a plus
- Ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Strong attention to detail and problem-solving abilities
- Familiarity with front desk operations and phone etiquette
This is an exciting opportunity for individuals who are passionate about providing exceptional guest experiences. Join our team as a Concierge and contribute to creating memorable stays for our guests.
Job Types: Full-time, Part-time, Seasonal
Contract length: 5 months
Salary: From $17.00 per hour
Expected hours: 32 – 45 per week
Benefits:
- Tuition reimbursement
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
- Weekends only
Supplemental pay types:
- Bonus pay
- Overtime pay
Experience:
- Customer service: 1 year (preferred)
Ability to Commute:
- Harrison-Hot-Sprs, BC V0M 1A3 (required)
Ability to Relocate:
- Harrison-Hot-Sprs, BC V0M 1A3: Relocate before starting work (required)
Work Location: In person
Application deadline: 2024-05-01
Expected start date: 2024-05-06
