Workforce Coordinator (Full-Time)

Workforce Coordinator

(Full-Time, Permanent Position)

Reporting to the Manager of Human Resources, the Workforce Coordinator is a member of the management team who is responsible for working collaboratively with all departmental managers and providing workforce coordination support within the Partnership on a daily basis. You will be tasked with identifying the company’s staffing needs, scheduling, supporting the hiring process, and preparing day-to-day reports.

Description of Key Responsibilities/Duties:

• Fulfills the duties and responsibilities of a Workforce Coordinator with a pleasant demeanour, focusing on upholding excellent customer service, recognizing the importance of maintaining these ongoing relationships with all our clients, inclusive of residents, families, guests, volunteers and staff.
• Administers Workforce Systems throughout the employee life cycle including system initiation, resignations, terminations, and status changes according to established procedures.
• Coordinates all onboarding activities and facility orientation of new employees.
• Analyzes and validates timecards in the processing of bi-weekly payroll.
• Analyzes and validates daily timecards.
• Ensures accuracy of seniority lists.
• Follows established procedures for all internal job postings and associated employee assignments.
• Maintains the integrity of employee timecards and accrual banks through regular audits and reporting.
• Allocates and replaces shift vacancies in accordance with collective agreements, company policies, and established operational guidelines.
• Ensures staff schedules are complete, accurate, and communicated in accordance with collective agreements, company policies, and established operational guidelines.
• Acts as point of contact for all employee requests for information and additional support on scheduling.
• Follows established procedures for processing time and attendance transactions in the timekeeping system including time off requests, leave processing, and assignment of rotation and extra shifts.
• Ensures eligible employees are enrolled in appropriate benefits.
• Recommends and implements process and system improvements.
• Must be willing to be on-call where necessary.
• Maintains confidentiality of resident and staff information.
• Processes and systemizes all employee status changes throughout the lifecycle in accordance with established procedures.
• Other assigned and/or related duties that ensure needs of Partnership are met.

Qualifications:

Abilities and Skills:

• Attention to detail is required.
• Strong verbal and written communication skills are essential.
• Ability to provide detailed instructions to and work with employees to resolve issues.
• Proficiency in Microsoft Office particularly Word, Excel, and PowerPoint.
• Ability and desire to quickly learn and utilize new systems.
• Demonstrates approachability and ability to collaborate with others and effectively influence desired outcomes.
• Demonstrates the ability to plan for, complete, and implement assignments and responsibilities in a timely manner.
• Proven ability to establish and maintain strong working relationships with all levels of the inter-professional team.
• Demonstrate strong critical thinking skills, innovative problem solving and decision-making skills.
• Demonstrate proficiency in ability to resolve contentious or sensitive issues, or situations requiring conflict resolution.
• Flexibility in work schedule to meet demands of the role (must be willing to be on-call where necessary).
• Excellent organizational and time management skills with demonstrated ability to multi-task in a fast-paced environment.
• Demonstrates a high degree of professionalism.

Experience, Training/Education and Work Record:

• Technical, Office Administration, or Business-related Diploma.
• Previous experience in scheduling, payroll, and human resources administration an asset
• Previous experience working in a unionized environment.
• Previous experience working in a seniors’ care/living or geriatric environment, either in an Assisted Living or Long-Term Care facility.

• Exhibit flexibility and resilience required to meet the needs of the Partnership.
• A satisfactory record of work performance and attendance is required.

Salary: The annual starting salary for this position will be $40,000

Job Type: Full-time

Salary: $40,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Education:

• Secondary School (preferred)

Experience:

• Human resources: 1 year (preferred)

Ability to Commute:

• St. John'S, NL A1A 0G1 (required)

Work Location: In person