Customer Experience Manager jobs in Mississauga, ON

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MANAGER, CUSTOMER INSIGHTS & REPORTING

Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and accoun...

CompanyView Other Bmo Offers
AddressToronto, ON
CategoryMarketing
Job type• Full time
Date Posted a month ago See detail

Manager, Customer Insights & Reporting

View Other Bmo Offers

Toronto, ON

Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and accoun...

Senior Manager, Customer Onboarding

View Other Bmo Offers

Toronto, ON

To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. By working together, innovating...

Senior Manager, Employee Experience (Lrcp)

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Toronto, ON

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.. Ensures alignment between values and behaviour that fosters diversity and inclusion.. Regularly connects...

Senior Manager, Branch Technology Experience (Bte)

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Toronto, ON

Lead the team of Task Force Leads, to ensure the escalation process provided to the frontline continue to be effective and efficient, manage senior leader escalations and stakeholder management, while partnering with the BTE techn...

Associate, Corporate Cash Management, US (Client Experience Group)

View Other Rbc - Royal Bank Offers

Toronto, ON

Deliver class leading Client Experience to the RBC US customer base. This involves a hands on, bespoke service from client inception, through the KYC, any necessary pre-trade approvals, account opening process, ongoing relationshi...

Senior Manager, Customer Reach & Adoption

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Toronto, ON

Lead and grow the Customer Reach program. Customer Reach includes expanding the number of customers we can communicate with and the multitude of ways in which we can (email, text, phone, etc.). The candidate will work cross functi...

Customer Success Manager

Caribou

Toronto, ON

$75,000–$90,000 a year

Owning customer performance end-to-end, from onboarding to renewal. Leading and coordinating launches of new customers across Canada and the United States Collaborating with partners in product and support to identify new ways to...

Customer Implementation Manager

Gorgias

Toronto, ON

$65.5K–$82.9K a year

Conduct in-depth onboarding and optimisation sessions for new customers, tailoring the experience to drive adoption and usage of our Helpdesk and Automate products. Build on behalf of the customer, utilizing a consultative approac...

Manager, Customer Support

Lone Wolf Technologies

Toronto, ON

$64K–$81.1K a year

Create high performance environment for team members Manage all aspects of direct staff (onboarding, performance, merit, warnings) development and recruitment Coaching direct reports through one on ones to meet their personal and...

Customer Success Manager | REMOTE (ONTARIO)

Gatekeeper

Toronto, ON

$63K–$79.7K a year

Create and maintain Success Plans for your customersMaximise customer usageIncrease their ROILimit churnConduct Business Reviews Maximise customer usage Increase their ROI Limit churn Conduct Business Reviews Growth GenerationIden...

Cabin Environment Quality - Customer Service Manager - 35130

Air Canada

Toronto, ON

Effectively plan and delegate daily work assignments for the airports ground handling staff using airport automation tools. Work within a team to deploy unionized staff in a fast paced and dynamic airport environment. Effectively...

Manager, Global Proactive Customer Care

Air Canada

Toronto, ON

$77.9K–$98.6K a year

Lead and drive the strategic vision and direction for in-the-moment service recovery, to mobilize communications, teams, and resources across multiple branches globally to recover customer experiences. Establish and maintain effec...

Customer Relations Manager

Ikea

Vaughan, ON

$60.5K–$76.6K a year

You love working in a fast paced and constantly changing retail/ home furnishing environment You have at least 3 years of direct Leadership experience in a high-volume Sales, Retail or Customer Service environment, leading medium...

Relationship Manager, Client Experience

Cibc Mellon

Toronto, ON

$96.4K–$122K a year

Develops and maintains contact with clients via meetings, phone calls and email to strengthen the relationship and ensure excellent client service. Identifies industry trends and issues and monitors the competitive landscape to de...

Customer Service Manager for growing logistics company

Supership

North York, ON

$55,000–$65,000 a year

Lead, manage, and develop the Customer Service team to ensure high performance, effective teamwork, and continuous improvement. Develop and implement Customer Service policies and procedures to ensure consistent service excellence...

Customer Support Manager (North America - Remote)

Gridgain Systems

Toronto, ON

$103K–$131K a year

Team Leadership:Lead and manage a team of first-line and L3/L4 Customer Support engineers.Provide guidance, mentorship, and training to the support team.Maintain a basic understanding of local labor laws for your geographically di...

Customer Service Representative - Credit Counsellor, Client Account Management

Cibc

Toronto, ON

$44.2K–$55.9K a year

Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions. Wired Internet connection, capable of continuously supporting excellent cal...

Customer Experience Library Technician Richmond Hill , ON

Partnership Job

Richmond Hill, ON

Provides information service including reference, readers advisory and technology assistance. Creates engaging displays to promote library resources and services. Provides specific Customer Experience functions, including but not...

Customer Experience Associate, New St & Walker's, Burlington (15 hours/weekly)

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Burlington, ON

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate, New St & Walker's, Burlington (15 hours / weekly)

Scotiabank

Burlington, ON

Competitive

As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customers journey by:-Taking a proactive approach to discovering our customers needs and listening to unde...

Call Centre Customer Experience Specialist

Max Advanced Brakes

Markham, ON

$17–$19 an hour

Respond promptly and professionally to customer inquiries via phone calls and written correspondence. Handle challenging situations and conflicts with grace and professionalism. Develop and maintain in-depth product knowledge to a...