Technical Customer Support jobs in Waterloo, ON

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CUSTOMER SUPPORT REPRESENTATIVE - BILINGUAL GERMAN

Efficiently answering and following up on all customer inquiries that come in via phone, email and chat. Verification of product support and monitoring customer service portals to triage tickets accordingly. Collaborate with inter...

CompanyOpentext
AddressWaterloo, ON
CategoryCustomer Service
Date Posted 2 months ago See detail

Customer Support Representative - Bilingual German

Opentext

Waterloo, ON

Efficiently answering and following up on all customer inquiries that come in via phone, email and chat. Verification of product support and monitoring customer service portals to triage tickets accordingly. Collaborate with inter...

Lead Technical Support Specialist - ABAP

Opentext

Waterloo, ON

The successful candidate will be working in a highly functioning team consisting of Senior, Lead and Principal Technical Specialists that work effectively together to reach a common goal.. Identifying and resolving customers' issu...