Accessibility & Inclusion – 4-Month Co-Op/Internship (Summer 2024)

Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.  

Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions. 

Ready to make your mark?

About the role

Launching your career in IT at Intact means joining a diverse community of over 3,000 digital, data and tech experts who push the boundaries of what’s possible. Here, you’ll have the support of visionary leaders who celebrate successes, and you’ll drive the industry forward with digital solutions that go beyond insurance to add value to the lives of millions. You’ll grow both personally and professionally thanks to state-of-the-art learning platforms. You’ll develop long-lasting relationships throughout the organization. And above all, you’ll see how stimulating the world of work can be.

Here, your career can take off 🚀

If you think our Accessibility & Inclusion Internshipis for you and you’re interested in becoming part of the great Intact family, read on and send us your application today!

Intact Lab is working to formalize its practices to ensure that the digital products and services we create are accessible and inclusive. This year, the Accessibility & Inclusion Program aims to integrate accessibility and inclusive design into how we work by revising product design and development processes, collecting and creating supporting resources, coaching teams, monitoring accessible UX, and creating ways for customers to provide accessibility feedback. The Accessibility & Inclusion Intern will support these goals and will report to the Accessibility & Inclusion Program Lead.

Depending on your skills, you will support the Lead in:

• Designing and facilitating workshops for collaborative decision making
• Designing and documenting revised product design, development and QA processes
• Communicating and managing change
• Maintaining a dashboard to monitor accessible UX based on identified accessibility issues
• Researching and writing accessibility and inclusive design guidelines
• Supporting colleagues in the development of their accessibility and inclusive design skills and practices

You’ll also have the opportunity to:

• Explore new ideas and learn best practices in a fun, inclusive environment.
• Use your creativity to help the team solve problems and contribute to important and challenging projects.
• Participate in social activities with the team to meet people and celebrate successes.

Qualifications: What you bring to the table

• Enthusiasm for learning about and creating products and services that are inclusive, accessible, and representative of the communities we intend to serve 
• Skills in one or more of: business design, operations, product design, service design, web development, mobile development, business analysis, or QA.
• Some familiarity with the Web Content Accessibility Guidelines (WCAG) 
• You have a spirit of analysis and problem solving
• You have autonomy and a good sense of responsibility
• You are a current student at a post-secondary institution. (Unfortunately, recent grads are ineligible for internships.)
• People with lived experience with disability and assistive technology are strongly encouraged to apply
• You are bilingual (English and French). Need to interact regularly with colleagues across the country.
• You are available 35 hours/week from May 6 to August 23, 2024.

Your career starts here. Apply today!

We can’t wait to learn more about you. When you complete your application, remember to include your resume and University/College transcript. We hire interns every semester (Winter, Summer and Fall)!

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.