Account Manager

Triware Technologies is seeking a dynamic and results-driven Account Manager to join our team! As an Account Manager, you will play a key role in fostering strong client relationships, driving revenue growth, and ensuring the successful delivery of quality IT solutions.

Triware is:

• A recognized leader in the IT sector in Newfoundland and Labrador for over 33 years.
• Constantly growing and learning with the dynamic technology industry.
• Supporting a wide range of established clients.
• Working with a vendor list that includes best-of-breed technology solutions.
• Dedicated to diversity and inclusion.
• Committed to providing a healthy and supportive work environment.
• Socially conscious and committed to giving back to our community.

What You Will do:

• Own and oversee all aspects of the client account, with a primary focus on understanding the client’s business needs and goals to deliver value through IT products and services.
• Serve as the lead point of contact for all client account management matters and facilitate contact for matters outside of account management (e.g. technical support, advisory services).
• Build, maintain, and manage strong, long-lasting business and client relationships.
• Develop trusted advisor relationships for client accounts with key stakeholders and executive sponsors.
• Work in collaboration to identify solutions for, and proactively manage, client IT environments.
• Maintain an in-depth understanding of technology products and business solutions.
• Develop new business with existing and new clients to meet sales quotas.
• Provide input on client needs, problems, interests, and potential for new products and services.
• Forecast, track, and report on key account metrics (e.g. quarterly sales results, annual forecasts, account status).
• Assist with challenging client requests or issue escalations as needed.

What You Bring:

• Post secondary education in Business Administration, Sales, Information Technology, or related field.
• Proven work experience in roles such as Account Manager, Sales Representative, or similar.
• Strong understanding of information technology solutions and trends.
• Demonstrated ability to deliver client-focused solutions and provide excellent customer service across all levels of an organization.
• Previous experience in a technical advisory role will be considered an asset.
• Effective relationship management skills with openness to feedback.
• Exceptional selling, negotiation, interpersonal, and communication skills.
• Proficiency in creating and delivering tailored presentations.
• Ability to thrive in a fast-paced environment with minimal supervision.
• Strong planning, organizational, time management, and critical thinking skills.
• Analytical approach to problem-solving and decision-making.

What we Offer:

• Competitive Salary
• Health and Dental Plan
• RRSP Contributions
• Opportunities for Professional Growth
• Flexible Working Environment

Triware Technologies Inc. | triware.ca

We embrace diversity. Individuals that represent a variety of backgrounds, perspectives, and skills are encouraged to apply. We thank all applicants for their interest, however; only those candidates being considered for an interview will be contacted. Applicants considered for the position will be subject to a background check. This opportunity is only available for candidates legally entitled to work in Canada.

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Application question(s):

• Are you legally entitled to work in Canada?

Work Location: In person

Application deadline: 2024-04-12