Account Manager

We are a well-established independent  agency of over 50 years, looking for a Full-time Personal Lines Account Manager. The Personal Lines Account Manager will serve our personal insurance clients and offer them first-class service.
Responsibilities:

• Assist clients with claims, billing questions, policy changes, and payment options
• Quote new insurance policies in a timely manner
• Review policies for accuracy and contact clients to discuss their needs
• Review risks with underwriters from the different insurance carriers that we represent
• Educate clients on insurance coverages
• Develop a good rapport with clients and provide them with exceptional service
• Connect with current clients to regularly review their changes and coverages
  Skills:
  
• Professional communication with customers, co-workers, insurance carriers, and other contacts
• Experience managing insurance policies from multiple insurance carriers
• Computer literate
  Requirements:
  
• At least two years of personal lines insurance customer service preferred (applicants without experience will still be considered)
• Strong attention to detail
• Strong verbal and written communication skills
• Strong work ethic and positive attitude
• Ability to resolve practical problems
• Strong ethical behavior
• Demonstrate respect and courtesy to everyone
• Computer literacy in Windows operating system, Microsoft Office (Word and Excel).
  Preferred License and Education:
  
• Associate degree or equivalent
  Job Type: Permanent
  Benefits:
• 401(k)
• 401(k) matching
• Paid time off
  Supplemental pay types:
• Bonus opportunities
  Weekly day range:
• Monday to Friday
  Work setting:
• In-person
• Office
  

Category

Accounting Banking, Finance and Insurance Non-profit