Activity Attendant

This is for an onsite position in Killarney , Ontario,

** Only those candidates that live in and are currently legally entitled to work in Canada will be contacted***

Must have child care or Activity Attendant experience/education.

The Role

Children’s Activity Attendant

Reporting to the Operations Manager, the Children’s Activity Attendant will play a key role in enhancing the guest experience.

As an ambassador of Killarney Mountain Lodge and Sportsman’s Inn, the Children’s Activity Attendant will be highly visible and regularly engage with our guests. This role will ensure that our guests are engaged in our activity programs.

As the Children’s Activity Attendant, you will take principal accountability for adult and children’s outdoor and indoor adventure opportunities in and around Killarney while providing our guests with exceptional customer service through interactions on the phone, via email and in person.

The Children’s Activity Attendant will join an outstanding team that is passionate and committed. You are comfortable operating in a busy and customer facing environment where you will impact the continued success of the business. Your energy and enthusiasm are infectious. People enjoy being around you because you are friendly, confident, and approachable. You possess a unique blend of strong customer service skills, creativity, exceptional relationship building skills and a genuine passion for exceeding guest expectations.

Key Responsibilities

• Leading guest on activities associated with our daily activity program activities including arts & crafts , indoor and outdoor games, nature interpretations, other adventures.
• Working with the concierge to ensure all guest reserved are accounted for and all revenues are collected
• Ensuring all related equipment and materials are stocked and ordered when necessary
• Ensuring all related equipment is stored properly and in good repair
• Reporting on head counts and guest’s experiences from activities to evaluate success rates
• Ensuring guest safety and reporting in any incidents promptly
• Rendering basic first aid when able and calling in support when not
• Working with Concierge and Adventure Officer to ensure a smooth-running program.
• Support and fill in for concierge in their absence

Key Goals

• Ensure guest satisfaction
• Ensure guest safety
• Account for all guest attendance
• Ensure all revenue collected
• Be an ambassador for the program and the properties

Job Types: Full-time, Seasonal
Contract length: 6 months

Salary: $16.55 per hour

Benefits:

• On-site gym
• On-site parking

Schedule:

• Day shift
• Evening shift
• Every Weekend
• Holidays
• Morning shift
• Weekends as needed

Supplemental pay types:

• Tips

Application question(s):

• Do you live in and are you legally entitled to work in Canada? require, as we do not sponsor.
• Hiking, paddling, sports experience is required, describe yours?
• Can you live in our staff accommodation which has rooms for up to 4 people at $15/day?
• Do you have any pets?
• What sort of activity program experience do you have?

Work Location: On the road