Administration Data Entry Support

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT, what you do matters.

A Career at NTT Means:

• Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
• Being part of a global organization where you can BELONG - in an inclusive and diverse working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
• Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
• Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT BPO Offer? We’re glad you asked!

• All equipment required for you to be successful in your role
• Virtual paid training
• Comprehensive benefits package (medical, vision, and dental)
• Employee Assistance Program
• RRSP program options
• Short- and Long-Term Disability options
• Rewards and Recognition programs
• Internal career advancement opportunities

Position Overview:

Responsible for accurately reviewing and saving claims in the Claim Request System.

Position: Sales Administration Data Entry Support

Position Status: Full Time – On site (Orangeville office) for first 3 months (Minimum). Ability to transition to Work From Home setup will be confirmed based on performance.

Hours of Work: Monday – Friday 9:00am-5:30pm EST

Department:

Rate of Pay: $18.50/HR

Location: NTT Data 695 Riddell Rd, Orangeville, ON

Responsibilities:

• Fully responsible for reviewing and saving claims in NERP system.
• Responsible for accessing data from Outlook Sales Admin Inbox, CLP Portal and Customer portals and allocating data to the respective sales division.
• Responsible for resolving, facilitating issues to proper stakeholders.
• Responsible for following up with Customers/Vendors regarding claim documents.
• To communicate effectively with missing documents, incorrect claim submissions and other discrepancies.
• Request and archive sales program promotional files
• Support Sales Admin team with claim processing when required to reduce volume.
• Save, archive and photocopy documents when necessary.

Requirements:

• Strong communication skills (written, verbal and listening)
• Bilingualism (English/French) considered an asset.
• Minimum 2+ years with work experience
• Working knowledge in SAP an asset
• Highly proficient in Excel, Word
• Proficient in English – oral and written.
• Very detailed-oriented, organized, and accurate and multi-task.
• Language Assessment
• Excel knowledge Assessment
• Customer relationship management skills.
• Self-motivated, minimal supervision required.
• A secure area to store company and customer related information.
• Power outlets for both a PC and Monitor
• High Speed internet (10MB or greater)
• A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction. This is important since you must be connected via Ethernet port and not by Wi-Fi.
• Apple or Android phone (not Mandatory

Diversity. Equity. Inclusion.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT what you do matters. Because here YOU can.

NBIND