Administrative Assistant

Work setting

• Transportation, communication and utilities

Responsibilities

Tasks

• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Organize and administer staff consultation and grievance procedures
• Oversee payroll administration
• Plan, organize, direct, control and evaluate daily operations
• Arrange travel, related itineraries and make reservations
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents

Experience and specialization

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• Electronic scheduler
• MS Office

Technical terminology

• Business

Area of specialization

• Correspondence
• Reports and records
• Invoices

Additional information

Security and safety

• Bondable

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail

Personal suitability

• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability