Administrative Assistant

Work setting

• Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

• Coordinate the activities of the HR department in order to ensure they meet the organization’s goals
• Coordinate the flow of information within the team
• Direct and control daily operations
• Direct staff
• Motivate staff
• Open and distribute mail and other materials
• Plan and organize daily operations
• Review HR projects to assure compliance with laws and regulations
• Supervise other workers
• Train staff
• Train, direct and motivate staff
• Assign, co-ordinate and review projects and programs
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Oversee development of communication strategies
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Oversee payroll administration
• Plan, organize, direct, control and evaluate daily operations
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Conduct performance reviews
• Supervise office and volunteer staff

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Windows
• MS Word

Area of work experience

• Human resources

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Invoices
• Accounting

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Attention to detail

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Reliability
• Time management