Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Education
Responsibilities
Tasks
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Maintain and manage digital database
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
- SharePoint
- MS Office
- Adobe Acrobat Reader
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Accountability
- Dependability
- Due diligence
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- As per collective agreement