Administrative Assistant/It Support

Job Title: Administrative Assistant/IT Support

Job Type: Full-Time

Community Links is a non-profit registered charity which serves residents of all ages in the North Rocky View Region including Airdrie, Beiseker, Crossfield, Irricana, Balzac, Kathyrn and the surrounding areas in the County of North Rocky View. The main office is in Airdrie, Alberta.

Our mission to inspire hope, support healthy development, strengthen wellbeing and resiliency by connecting individuals and families to services, supports, and resources in the communities we serve.

Community Links is looking for an Administrative Assistant/IT Support staff whose passion is to work in a non-profit organization and will strive to provide exceptional service with different agency departments.

We are looking for a self-motivated individual with; effective interpersonal skills, a strong team player, ability to be adaptable and flexible, positive attitude, non-judgmental and solution focused, excellent listener, open, and can support change management processes with trust and respect.

Key Responsibilities

Ø Build and maintain strong, effective, empathic, and confidential working relationships across the organization.

Ø Provide guidance in the development and maintenance of Health & Safety Policies and Procedures.

Ø Support a safe, flexible, versatile and/or changing work environment while maintaining effectiveness and efficiency.

Ø Staff meeting management including agenda, minutes, set up/take down, technical support.

Ø Coordination and facilitation of office moves when required.

Ø Updating agency documentation (Org. Chart/maps/phone lists).

Ø Creation and management of fillable PDF Forms as well as templates in Word.

Ø Admin Department back-up Support: Reception back-up.

Ø Maintain Server back-up.

Ø Key point person for:

o Office Maintenance/addressing needs with Property Owners;

o Building contractors;

o Security System (pads and video), door key (pads/updates to Contractor);

o Key Management;

o Phone System – update/set-up/maintenance;

o IT Liaison with Contractor;

o Technical Support for computers, hardware/software, printers, photocopiers, TV’s, phones, audiovisual equipment, virtual meetings;

o New staff set up – technical orientation and training;

o Janitorial Services;

o Coordinating the adjustment of thermostats/vents;

o Equipment research, costing. set-up, training;

o Agency inventory;

o Password management;

o Email accounts and agency domain.

Ø Organizing files and record management.

Ø Assistance with coordination of funding reports and applications.

Ø Health & Safety Co-Chair and Employee representative of Health & Safety Committee.

Ø Employee H&S Orientation.

Ø New staff orientation, office set up, technical orientation and ongoing training.

Ø Other duties as assigned.

Education, Skill Set, Knowledge, and Abilities

· Related diploma in administration.

· Minimum of 3 years of work-related experience in administration.

· Experience in the non-profit sector as an asset.

· Be willing to accept a variety of job-related tasks.

· Experience in managing IT troubleshooting.

· Self-motivated and able to work independently as well as being a strong team player.

· Experience in basic office maintenance.

· Proactive, punctual, and reliable.

· Intermediate knowledge and experience with Microsoft Excel and Word.

· Excellent communication skills, written and oral.

· Strong organizational and multi-tasking skills, including prioritizing and setting goals.

· Ability to create a positive impression in a calm. professional and respectful manner.

· Enjoys interaction with people, non-judgmental and solution focused.

· Willing to ask for help when needed.

· Ability to work flexible hours (including days, evenings, and some weekends).

· Experience working in an inclusive, culturally diverse, and multi-disciplinary team setting is an asset.

· Competent in or willing to gain knowledge of resources, community, and social issues (within North Rocky View Region).

· Must have or be able to attain a Criminal Record check (Vulnerable Sector).

· Must have or be willing to attain a CS Child and Youth Intervention check.

· Standard First Aid, Level C, CPR, and ASIST (Applied Suicide Intervention Skills Training).

· Driving to rural locations, in all weather and road conditions. Current driver’s license with adequately insured reliable transportation required.

· Capable of moving/lifting program equipment, resources.

· Required to stand or sit for extended periods of time during performance of duties.

May involve working with community members who present criminal or suicidal tendencies/potential exposure to violence and aggression.

Community Links is committed to creating an inclusive culture where everyone feels valued and respected, and that reflects the diverse community we serve. We welcome applications from all qualified candidates and encourage candidates with diverse backgrounds, experiences, styles, and abilities to apply.

Job Type: Full-time

Salary: $23.00-$24.50 per hour

Expected hours: 35 per week

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match

Schedule:

• Monday to Friday

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

• Administrative experience: 3 years (preferred)

Ability to Commute:

• Airdrie, AB T4B 0P7 (required)

Work Location: In person

Expected start date: 2024-02-27