Address
Form of workA career as an IT Packager in the “Mon Environnement” team at National Bank means acting as the main person responsible for the packaging part of the team, including ensuring a variety of driver packages, software updates, scripting and security maintenance.
Your job
- Develop, test and maintain software packages for distribution to users’ desktops, troubleshooting and resolving problems as they arise.
- Maintain effective local documentation, including standard operating procedures, best practices and methodologies for application packaging.
- Develop and maintain skills in Microsoft Windows and software packaging technologies, including assessing how they can be deployed in existing departments or developed in new departments.
- Contribute to the development of the end-user's IT infrastructure, particularly with regard to applications, by assisting in the development of technical methodologies, best practices, policies, procedures and associated documentation.
- Contribute to the ongoing selection and management of software, particularly with regard to best practices, policies, procedures and associated documentation.
- Create application packages in MSI and our internal database.
- Create deployment plans that mitigate risk, minimize conflict and maximize the level of effort while ensuring a high level of quality.
- Create partnerships with support teams, ensuring that they are informed of desktop changes and have the opportunity to provide feedback.
- Identify and select, in agreement and liaison with the requester (following BNC standards), the best method to deploy each requested software taking into account current technical limitations.
Your team
As part of the Infrastructure and Operations sector, one of the team's main functions is to provide assistance with software packaging (creation, QAT, troubleshooting), deployment on all the Windows systems managed by IT (around 24,000), maintenance, integration and deployment scripting.
Our learning-by-doing training programs help you master your craft. A training content is available to support your ongoing learning. Access to colleagues with different expertise, experience and profiles enriches your development in every way.
Prerequisites
- 4-5 years' experience in the field of IT support
- 3-4 years' experience as a packager or equivalent relevant experience
- Strong knowledge of the Workstation environment
- Knowledge of Batch and Powershell scripts
- Proficiency in Admin Studio (MSI) packaging tool
- Proficiency in SCCM 2012 and Intune deployment tools
- Willingness to work outside normal working hours (e.g. occasional weekend deployment and weekly deployment).
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
