Company Profile:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Position: Application Release Manager
Category: IT Infrastructure
Experience6 to 8yrs
Notice Period30Day
Location/ ShiftBLR/HYD (UK/Canada/US)
Main location: India, Karnataka, Bangalore
Detaild JD-"Experience in release management for Contact Center applications.
Understanding of Contact Center application state (Genesys, Amazon Connect, Cisco UCCX)
Understanding of DevOps, Release automation, Continuous delivery and development
Analyze all management and technical processes to ensure they’re delivered as expected
Meet regularly with project stakeholders and define project goals and objectives
Lead budget and resource allocation through all project phases
Schedule project timelines
Make estimates for the budget and schedule
Generate regular reports to update stakeholders and manage projects
Establish and train teams on processes and strategies
Oversee day-to-day technical operations, including assignments and personnel review
Define roles and responsibilities of the team and determine clear deliverables"