Address
Form of work
SalarySummary of Duties:
- Scheduling patients for Glucose Tolerance Test.
- Greets, receives, instructs and directs patients, relatives, visitors, and hospital staff.
- Performing telephone and reception duties.
- Obtains primary patient demographics, OHN or third party billing information from patients as required.
- Data entry in relevant information systems as required.
- Assist with training and CQI initiatives.
- Entry workload.
- Other clerical duties as required.
Qualifications/Skills:
- OSSGD or equivalent as recognized by the Ontario Ministry of Education.
- Post-secondary job-related course and recent related experience preferred.
- Outstanding customer service skills essential.
- Demonstrated Patient-Focused Care behaviour.
- Strong working knowledge of software packages such as Excel/Word/Windows.
- Excellent problem-solving skills, ability to deal with conflict and communicate appropriately with patients, residents, families, and staff.
- Demonstrated good interpersonal and communication skills.
- Ability to organize work effectively, demonstrate initiative, and work at a fast pace in an unpredictable environment.
- Demonstrated understanding and ability to work in an inter-professional team environment.
- Typing 40 w.p.m. with maximum 5% error rate required.
- Demonstrated understanding of medical terminology an asset.
- Familiar with Accreditation Canada - Diagnostics (ACD) requirements.
