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Job Description
What is the opportunity?
As an Assistant Branch Manager Advisor, your strong client-focused and sales-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you deliver an exceptional client experience and maximize sales opportunities through an emphasis on sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.
What will you do?
·Ensure high employee engagement through talent management, development & career planning
·Deliver results through strong sales management routines and coaching ability
·Provide profession advice and education with an ability to address complex credit and investment personal & business needs
·Collaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice
·Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
·Model & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
·Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
·Address local community needs through appropriate recruitment and management practices
What do you need to succeed?
Must-have
·Minimum of 2-3 years' experience in a relationship management role within the financial industry (e.g., Banking Advisor, Financial Advisor)
·Experience in a coaching / leadership role, or acting as a mentor to service or sales professionals
·Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 years
·Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start date
·Demonstrated success delivering/coaching to providing advice to clients resulting in strong client relationships and superior sales results
·Requires fluency in French and English in order to serve our clients in the community with English speaking needs
Nice-to-have
·Strong communication and decision-making skills, with the ability to communicate and lead change
·Strong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environment
·A post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience.
What are the advantages for you?
We strive to meet the challenge of being our best mind, a progressive mindset to continue to grow and work together to provide trusted advice to help our clients thrive and thrive in communities. We care about each other, realize our potential, make a difference for our communities and achieve mutual success.
·Network and develop lasting relationships with students from diverse backgrounds across Canada
·Participate in fun events and gamification challenges to help you build your career toolkit while enjoying a work-life balance.
·Leaders who support your development with coaching and learning opportunities
·Work in a dynamic, collaborative, progressive and high-performance team
·Ability to make a difference and lasting impact
·Enjoy a comfortable work environment with the ability to dress casually.
Job Skills
Building Talent, Critical Thinking, Inspiring, Long Term PlanningAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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