Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
3 years to less than 5 years
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Establish and implement operational procedures for housekeeping department
- Plan and co-ordinate activities of housekeeping supervisors and crews
- Co-ordinate inspection of assigned areas
- Supervise staff
- Co-ordinate contract services
- Ensure that safety standards and departmental policies are met
- Co-ordinate maintenance and repair services
- Maintain inventory of supplies, equipment and uniforms
- Supervise in-house laundry services
- Co-ordinate in-house laundry services
- Schedule and assign duties of housekeeping staff
- Ensure that local health and sanitation regulations are carried out
- Respond to complaints of guests
Supervision
- 3-4 people
- Staff in various areas of responsibility
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits