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Job Description
What is the opportunity?
Fund and ETF Administration services is an important and growing product within RBC Investor Services, servicing several asset management clients across the Canadian market who have increasingly sophisticated service requirements in this area.
In this role, you will Initiate and support the overall product strategy, direction and profitability for Fund and ETF Administration Services within RBC Investor Services, in alignment with wider business objectives. You will initiate and support the design, development and management of product solutions that drive client value and better the industry.
You will also lead the execution of approved product change/development, ensure the Fund Administration and ETF Services Product Standards and operating framework have a strong fit to client/market demand, and drive a data-oriented product management culture across the business.
What will you do?
- Proactively involved in the assessment of available market intelligence and stakeholder feedback (clients and functions) on strategy and evolution of the Fund Services business and ETF product, including target market, features, product/service experience, regulation and compliance.
- Support development and maintenance of suite of Fund and ETF Administration product solutions focused on delivering NIAT growth through enhancing/digitizing products, generating client value, delivering by geography and platform.
- Develop a clear product roadmap in-collaboration with the Fund Accounting & ETF Administration Product Director, Client Success, Client Operations and Business Development.
- Responsible for analysis of product-related change, including commercially viable and client focused business cases, with prioritization and approval of product, client, operational and regulatory change. Business cases to be managed in-collaboration with Profitability and Protocols.
- Support design and efficiency of product operating model(s), product standards and technical stack/architecture, with an objective to simplify where possible working with the Product Architect
- Conduct analysis to understand the detailed P&L for Fund and ETF Administration and embed financials in driving client, product, execution and functional change on product profitability.
- Employ a data-led approach to understand all aspects (operational, client servicing, risk management, sales etc.) of product performance, revenue realization, expense management and risk mitigation.
- Responsible for ensuring appropriate governance, compliance with policies/frameworks and oversight of issues, risks, audit and compliance items.
What do you need to succeed?
Must-have
- BA or BSc in business, or other relevant degree
- 4 to 6 years’ experience, with a specific focus in Asset Management/Asset Servicing or experience of Product Management roles in other parts of the wider Financial Services industry.
- Sound technical knowledge of financial derivatives instruments including pricing/valuation methods, instrument features, market requirements etc.
- Extensive experience in developing & implementing effective strategies/business plans for products, business lines and/or operations groups.
- Deep understanding of RBC Investor Services clients, their operating models, their technology systems, and their needs
Nice-to-have
- MBA post-graduate in business or finance
- Professional qualifications from a recognized industry body
- Proven curiosity regarding Fintech and evolving investment industry trends.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent opportunity to make a meaningful impact on the RBC I&TS business and gain knowledge and experience from a strong and diverse team
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
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