Associate Director, Sales Analytics & Salesforce

Location: Winnipeg or Toronto (Hybrid Work Arrangement)

We have something other delivery apps don’t have: exclusive partnerships with some of the largest and most popular restaurants in Canada. More and more brands each day, both independent and national chains, choose to deliver with Skip. With your passion for building and managing long-lasting relationships, you’ll help us continue to expand our reach while setting our partners up for success. You’ll also create continuous, irresistible value that keeps everyone satisfied.

We couldn’t have created Canada’s biggest food delivery network without our amazing partners. Working at SkipTheDishes as an Associate Director, Sales Analytics & Salesforce you will be responsible for managing or performing activities related to delivering (administrative) support services to JETs Sales organization, thereby contributing to efficient and effective sales processes, restaurant activation and the delivery of timely, correct and high-quality service. This role reports directly to our Head of Enterprise & Commercial Growth.

Description: 

• Engage with different business end users at different levels and in different departments to understand business needs, analyze, document and drive the business accordingly by gaining stakeholder alignment and buy-in

• Deliver business solutions across the Canadian market, acting as a business partner, ensuring communication, efficiency and optimization as we change the way Skip works to be the most valued Partner, winnipeg along the way

• Act as the contact point between your leader and an extension thereof for internal and external stakeholders

• Be the contact point and extension of internal solutions and projects within the Organization

• Utilize the strong team and your leadership skills to build and deliver on your accountabilities 

• Provide general salesforce and data administration support

• Assist in documenting and following up on important actions and decisions from meetings and stakeholders on various projects; owning and being accountable for your business

• Deliver weekly/monthly/yearly sales metrics and reviews, combining all business metrics, impacts and outcomes to your leader

What’s On Your Plate:

• Work collaboratively across the Canadian Market. 

• Work cross-functionally throughout the organization

• Own and manage SF dashboards, functionality, workflows & content

• Ensure accuracy of data

• Manage (and enjoy!) working in a fast paced environment, while managing complex projects and competing deadlines 

• Quickly learn the business and apply new knowledge with your business, leadership, Salesforce and analytical skills

• Suggest business improvements, enhancements and system configurations across the business, improving processes and adoption.  Validating assumptions

• Assist in leading senior level managers and their teams by motivating and coaching them

Recipe for Success:

• Bachelor's Degree in Business/Mathematics/Computer Science, with 7+ years of relevant experience as a Sales Enablement Leader

• Leadership experience a must

• Previous experience with Salesforce from a development and administrative perspective is a must

• Sales experience is an asset 

• Experience in Project Management is an asset

• Strong analytical, communication and technical skills 

• Experience with Salesforce and proficiency working with Google Suite, SQL, Tableau and other data analytic/reporting tools

• Demonstrated ability to analyze the business, provide sound suggestions to improve efficiencies and processes

• Results orientated to define goals and support with metrics, develop actionable and scalable plans with a sense of urgency

• Change Management demonstrated by working effectively with ambiguity, shifting priorities and rapid change

• Strong communication to articulate ideas clearly and succinctly while in a variety of settings using multiple styles

• Assumes ownership for achieving individual and group outcomes 

• Analytical mindset and data driven competencies are essential

• Excellent team player with ability to work cross-departmentally

• Positive attitude with a solution oriented mindset 

• Strong work ethic with superior attention to detail, accuracy and completeness

• Experience supporting leadership initiatives and priorities, while driving the business forward

What It’s Like to Work at Skip: 

Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.

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