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Job Title: Repair Centre Technician (1 positions)
Reports to: Warehouse Supervisor Location: Calgary, Alberta Department: Operations
Cardtronics is a global company, bringing its unique knowledge and ATM operating platform to consumers around the world, from Australia to North America. As a business, Cardtronics places an emphasis on being the innovation and service leader in each of our markets, improving cash access for everyone while providing important benefits for the retailers and financial institutions that make up our client portfolio. As we continue to grow our portfolio into new markets, you will be joining at an incredibly exciting time and the opportunities to progress are defined and achievable. You may not recognize our name but chances are you will have used our ATMs.
SUMMARY
Reporting to the warehouse supervisor, the Repair Centre Technician will maintain and repair ATM components for Cardtronics. Working within a team environment, your expertise in ATM component reconditioning will benefit the sales and service departments by providing a first class product to Cardtronics clientele. Your ability to troubleshoot and solve complex issues will assist with the development of cost-effective solutions and programs in parts maintenance and repair.
DUTIES & RESPONSIBILITIES:
- Troubleshoot, diagnose and repair ATM components
- Document and record processes accurately where required
- Liaise with service technicians and other repair technicians around the country
- Movement/organization of stock
- Maintain available inventory levels so that orders can be processed without delays
- Participate in inventory counts
- Ensure that all inventory is properly marked, labelled and in its proper place
- Maintain procedure manuals for testing components where required
- Managing work orders according to priority customers
- Other Duties as assigned
- Proprietary software systems are used to test the functionality of ATM components. These include but are not limited to Triton, Nautilus Hyosung, Wincor, GRG, and NCR.
- No
- Post-Secondary education or equivalent experience
- Understanding of basic to intermediate networking and communications
- Previous experience repairing and refurbishing ATM components is an added asset
- Intermediate knowledge of MS Office including Word and Excel
- Good communication and interpersonal skills
- Strong ability to prioritize and multitask
- Strong attention to details and quality control
- Organized
- Ability to work autonomously or within a team environment
- Ability to maintain confidentiality
- Patient, responsible and possess strong work ethic
- Ability to work well under time constrains with a sense of urgency to achieve results and meet deadlines
- Takes initiative in order to get the job done
- Ability to learn quickly
- Strong computer skills
- NCR, Wincor, or Diebold knowledge is an added asset
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
