Audiometric Technician

OverviewAn estimated 3 million Canadians are hearing-impaired, and that number will continue to rise as the population ages. At Amplifon, we are dedicated to serving our clients and helping to make a positive difference in people's lives through the gift of sound.As an Audiometric Technician, you are the first point of contact for our customers. You will develop relationships with clients and provide outstanding professional customer service. You will perform receptionist duties, schedule appointments, but also play an integral part in the hands-on care that each client receives.ResponsibilitiesAs an Audiometric Technician, you ensure clinic operations meet performance standards of Amplifon. The company provides you with training on hearing care and you show your skills by supporting the Hearing Care Professional with hearing screenings, hearing aid repairs,cleaning,and maintenance. We achieve clinic optimization by providing effective schedule management and administrative support, keepingup to datewith frequently changing policies and procedures, advocating for hearing health awareness by creating brand visibility in the community, and by providing exceptional customer service to all Amplifon customers. Within the Amplifon team, you'll have room to grow as we continue to expand and strive to become Canada's leader in hearing-health.QualificationsIf you're committed to providing phenomenal customer service, with experience working in an office environment we want to hear from you. You have strong communication skills and are professional and articulate. You have experience using the Microsoft Office Suite, strong computer skills, and are familiar with scheduling computerized appointments. You're organized and able to multitask and take initiative within the office, ensuring patient files are updated and paperwork is completed. You have previous experience in telemarketing and direct sales, and some experience in healthcare services.Amplifon Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.