Audiometric Technician

As an Audiometric Technician, you are the first point of contact for our customers. You will develop relationships with clients and provide outstanding professional customer service. You will perform receptionist duties, schedule appointments, but also play an integral part in the hands-on care that each client receives.

Responsibilities

As an Audiometric Technician, you ensure clinic operations meet performance standards of Amplifon.  The company provides you with training on hearing care and you show your skills by supporting the Hearing Care Professional with hearing screenings, hearing aid repairs, cleaning, and maintenance. We achieve clinic optimization by providing effective schedule management and administrative support, keeping up to date with frequently changing policies and procedures, advocating for hearing health awareness by creating brand visibility in the community, and by providing exceptional customer service to all Amplifon customers. Within the Amplifon team, you’ll have room to grow as we continue to expand and strive to become Canada’s leader in hearing-health.

Qualifications

• Committed to providing phenomenal customer service
• Experience working in an office environment
• You have strong professional and articulate with strong communication skills
• Experience with MS Office and computerized appointment scheduling
• Organized, able to multitask and prioritize
• Action oriented with high attention to detail
• Previous experience in telemarketing, direct sales, and healthcare services

Amplifon Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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Job Types: Full-time, Permanent

Salary: $20.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Employee assistance program
• Life insurance
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Audiometric Technician: 1 year (preferred)

Work Location: In person