Banquet Manager

DUTIES AND RESPONSIBILITIES:

• Meet and greet clients.

• Oversee catered functions, in house and off site.

• Responsible for making the function space visually appealing and presenting the menu offering for the event.

• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.

• Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.

• Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.

• Provide excellent customer service and ensure customer needs are met.

• Provide unique and creative ideas to enhance meetings & group experience.

• Should posses in depth Knowledge of Food and Beverage preparation and presentation.

• Supervise events and team members throughout service.

• Guide the Banquet servers in set up of tables and place settings.

• Be familiar with all current and upcoming event details.

• Resolve staff and customer concerns quickly and efficiently.

• Co-ordinate with the Kitchen and housekeeping department.

• Should be able to work under pressure and also work in long or break shifts.

• Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labour for monthly.

• Assist the Banquet Manager with scheduling, training and performance management.

• Assist and support the Conference Services Manager to provide excellent guest service

• Organise Transportation of food and equipment to offsite catering events.

• Should have experience in operating sales and catering software’s like Opera S&M, Protel Banquet, Delphi etc.

• Should have experience in operating POS (point of sales) Software’s.

• Responsible for monthly inventory, consumption spreadsheet and banquet staff labours.

• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.

• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

PREREQUISITES:

Education:

Degree or three years Diploma in hotel Management or equivalent, Good MS office skills.

Experience:

Previous experience in similar Job role or minimum 4 years experience as Banquet Captain. Experience in Hotel management software and Point of sale s

Job Types: Full-time, Permanent

Salary: $46,000.00-$50,000.00 per year

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• On-site parking

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Nisku, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person