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Salary```Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has strong communication skills.
Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Perform data entry tasks to update customer information in the system
- Follow up with customers to ensure their needs are met and provide resolution to any outstanding issues
- Maintain a high level of phone/email etiquette and professionalism at all times
Skills:
- Excellent verbal and written communication skills
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry/Google Office with accuracy and attention to detail
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills with the ability to think quickly on your feet
If you are looking for an exciting opportunity to work in a dynamic environment, we encourage you to apply.
Job Type: Full-time
Salary: From $16.55 per hour
Expected hours: 44 per week
Benefits:
- Casual dress
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
