This position is responsible for providing an exceptional guest experience through various points of contact, food & beverage sales, and Golfer Services duties. This position is for a causal full-time position with an average work week consisting of 8-40 hours.
Responsibilities
- Selling food & beverage in a dynamic work environment
- Stocking and restocking Beverage Cart
- Driving Beverage Cart responsibly, not interfering with game play
- Conflict resolution with customers
- Ensuring the policies of the facility are executed daily
- Providing program and policy details to guests
- Follow health and safety policies and procedures
- Perform other duties as assigned by the Operations Manager
Requirements
- Excellent interpersonal and Communication skills
- Ability to perform critical job tasks under pressure
- Ability and willingness to always present a professional appearance and demeanor
- Familiarity with basic computer functions
- Flexible availability (both AM and PM)
- Basic golf knowledge
- AGLC Pro Serve Certification
- Class 5 or equivalent driver’s license
Qualifications
- 1-3 years with a major golf, service or hospitality operation experience would be an asset
- Computer proficiency in particular MS office and POS software programs an asset
- Excellent oral and written communication skills
- Must be a committed, career minded, details orientated team player
- Physical Strength- ability to stand/walk/bend/push/pull for extended periods of time, lift up to 50 lbs
Compensation
- Hourly Wage: $16.00-18.00 + Tips
- Paid Training
- Free Uniform
- Golf Privileges
- Food & Beverage Discounts
- Bonus at completion of contract
- Staff accommodation provided upon request
Job Types: Full-time, Part-time, Fixed term contract, Casual, Seasonal
Contract length: 6 months
Salary: $16.00-$18.00 per hour
Expected hours: 8 – 40 per week
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
- Retention bonus
- Tips
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
- English (required)
Licence/Certification:
- ProServe (preferred)
Ability to Commute:
- Exshaw, AB (required)
Work Location: In person
Expected start date: 2024-04-15