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Form of workJob ID: 7501
Working Business Language: Bilingual in French and English. (This role requires regular interaction with internal and external stakeholders across Canada. As such, the successful candidate must be fully proficient in French and English.)
Salary: At Wawanesa, salary is one component of a holistic, comprehensive and competitive offering that we provide to our employees. The salary offered is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The actual salary offered is expected to be in the range listed below, however candidates with salary expectations outside of the range are still encouraged to apply. The starting salary for this position is:
$63,000 - $85,000
At Wawanesa, we're proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (15 hours per week (or 2 days) in a Wawanesa office) and remote work. You may work from any of the following locations: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island.
The Wawanesa Mutual Insurance Company, founded in 1896, is one of Canada's largest mutual insurers, with over $4 billion in annual revenue and assets of $12 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than two million members in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy. Learn more at wawanesa.com.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
Under minimal supervision and direction, the Senior Contract Specialist is responsible for collaborating with internal Legal, Compliance, Claims and Product teams, among others, to properly maintain and update group insurance contracts, booklets and agreements to ensure insurance provisions are communicated to Plan Sponsors in a clear and accurate manner.
Job Responsibilities:
- Lead the ongoing review and improvement of Wawanesa Life Group contract templates, standards, guidelines and processes.
- Manage the end-to-end process of contract/booklet drafting and review, department training, and liaising with the group underwriting department to reflect changes issued in amendment requests.
- Prepare complex contracts and booklets based on new group applications, draft new contract wording and provide interpretation of wording as required.
- Conduct research and stay abreast of industry and legislative developments to ensure currency and compliance, and to provide recommendations for contract wording.
- Maintain contract and booklet wording updates and communicate changes internally and to Sales team
- Collaborate with internal and external teams to draft new contract wording when required.
- Act as a subject matter expert for insurance policies, processes, regulations, and audit
- Mentor less experienced team members and plan and present training material and sessions
- Support the development and implementation of business change.
- Maintain positive working relationships with internal and external parties.
- Influence team members in a positive manner and provide short term direction effectively working towards team goals.
- Work effectively towards the department Key performance indicator (KPI) goals of the team.
- Participate in work reviews for quality assurance purposes.
- Work with the team and Supervisor to maintain existing documentation so that it reflects up to date and proper information
- Maintain active tasks on Sharepoint according to company service standards.
- Provide training to other members of the team, assisting in the development of documentation and training on contracts.
- Contributes towards projects or initiatives related to group contracts or booklets as a subject matter expert.
- Conduct research and stay abreast of industry and legislative developments to ensure Wawanesa is following best practices and is in compliance, providing recommendations for improvements and/or adjustments as required.
- Respond to inquiries from other departments and branch offices, working with internal and external customers to complete requests in a productive and courteous manner.
- Perform other duties as assigned.
Qualifications
- Minimum 5 years of experience writing contracts in the Group Insurance industry.
- Proficiency in English and French
- Post-secondary degree/diploma in Business, Communications or a related field would be considered an asset.
- Currentlypursuing or obtained Group Benefits Associate (GBA) or Certified Employee Benefit Specialist (CEBS) designation.
- Excellent written and verbal communication skills with the ability to present information in a convincing manner and communicate at the right level for the audience.
- Strong Microsoft Office skills are required.
- Able to research and identify key issues through effective problem solving, and able to review information comprehensively while mentoring others to adhere to standards.
- Excellent attention to detail with the ability to review information carefully and comprehensively.
- Strong organizational and time management skills, including the ability to manage and execute tasks independently within required timelines and expectations.
- Ability to contribute to a positive work atmosphere in a deadline driven environment.
- Effective team player with ability to work independently.
Wawanesa is proud to be one of Manitoba's Top Employers for 2023 recognizing that we are an exceptional place to work!
Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company's goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today's challenging markets.
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, jobs@wawanesa.com.
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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