Billing Administrator

Fraser Valley Refrigeration has been providing customers with quality refrigeration, air conditioning, ventilation and heating services for over 50 years. The company was founded in 1969 as a family run business and that tradition has carried on to this day. It has developed into one of British Columbia's largest privately owned and operated refrigeration and air conditioning companies.

Fraser Valley Refrigeration is seeking an outgoing, detail orientated and committed Billing Administrator. When hired, the candidate will work closely with the management in the office and make a concerted effort to provide support to our technicians and customers.

Duties and Responsibilities:

• Collating, preparing, and issuing information related to customer accounts, including invoices, account reports, and any other relevant financial statements, using our internal computer system.
• Preparing, printing, and mailing invoices to customers while applying special rates or discounts to specific bills
• Help the service department with answering phones, preparing service reports, and fielding service calls
• Work with customer specific billing portals

Skills and Qualifications:

• Familiarity with SAMPro Software will give the candidate an advantage
• Excellent attention to detail
• Capability in monitoring and evaluating performance to take corrective action or suggest improvements
• Ability to solve complex problems by reviewing relevant information and developing or evaluating available options
• Quick learning skills to understand the implications of additional information, such as contractual obligations or discount offers with customers
• Excellent clerical and critical thinking skills
• Great interpersonal skills, especially when solving client issues
• Trustworthy and ethical
• Flexible Language Requirement: French not required
• Billing/Invoicing: 2 years (preferred)

Benefits:

• Annual profit sharing based on performance
• Extended health care
• Dental care
• Vision care
• Casual dress
• Company and department events
• Overtime available
• Team environment
• Time off
• Extended health care
• Overtime pay

Job Types: Full-time, Permanent

Salary: $45,000.00-$60,000.00 per year depending on experience

Schedule: 8-hour shift

Work Location: In person