AddressDescription
The Parts Advisor will provide quick and efficient service to all retail and wholesale customers. To distribute and ship all parts in an orderly and expedient manner.
Main Duties:
-Greet all customers and provide excellent customer service. Follow the telephone- answering procedures.
-Address customer and technician requests.
-Pull parts from inventory as outlined in pull board procedure and generate invoices.
-Source Parts. Enter parts number into the computer that has been given to the technicians on work orders.
-Sell dealership products.
-Create orders for all parts ordered.
-Ship Cores- retail and warranty.
-Reorder stock parts and empty bin parts.
-Keep proper stock level for Shop Parts and supplies.
-Check off all parts arrivals and receipt the orders in CDK
-Cut Keys
-Sell accessories and parts
-Follow all Body Shop policies and procedures
-Builds and maintains good working relations with insurance adjusters
-The ability to read, analyze and interpret safety rules, operating and maintenance instructions and procedure manuals.
-Follow all Body Shop policies and procedures.
Employment Requirements:
Gr. 12 High School Diploma
Automotive Part Knowledge
Computer knowledge
Excellent Customer Service Skills
Valid Driver License
-Engage in ongoing professional training as per OEM,SGI,ICAR
We offer initial and ongoing training.
Excellent management and team support.
Competitive salary
Benefits, Pension plan, Life and Disability Insurance, EAP
Career Advancement- Parts Manager
Hours of work: 8am to 5 pm Mon. to Fri. alternate Saturdays.
Come join our team at the Royal Auto Group!
