AddressBranch Manager
Education
Bachelor's Degree
Location
Etobicoke - Etobicoke, ON CA (Primary)
Career Level
Senior Manager
Category
Operations
Job Type
Permanent
Job Description
About BDP International:
BDP International, a member of the PSA Group, is a leading provider of global, integrated supply chain, transportation and logistics solutions. The company was founded in 1966 by Richard Bolte Sr. with global headquarters in Philadelphia, Pennsylvania. Now, BDP employs more than 5,400 people worldwide and operates freight logistics centers worldwide through a global network of wholly owned offices, joint ventures, and affiliates in 133 countries.
BDP serves more than 5,000 customers, including some of the world's leading multinational companies. Clients include: Arkema, Dow, DuPont, HARMAN, The Hershey Company, and more.
Under the direction of the Country manager, the incumbent is responsible, either personally or through subordinates, for managing his/her station in a manner that achieves optimal profitability through sales, high-level customer service, operational efficiencies, utmost integrity, and with a strong commitment to BDP International Inc.
Essential Functions:
- Maximize profitability through strong, decisive and entrepreneurial leadership, while maintaining BDP's high standards of quality and customer service.
- Foster strong relationships with customers and vendors to strengthen BDP's position in the marketplace.
- Operate station with the utmost integrity with full support of BDP International's DNA. Personally support large or complex operational shipments/projects.
- Strong ability to recognize, hire, develop, and train high potential talent and provide a challenging and rewarding work experience.
- Continually strive for additional value creation and efficiencies for our customers including improvement of existing KPIs.
- In collaboration with team, drive continuous improvement efforts throughout the station to improve our customer experience and to enhance operational efficiencies.
- Ability to adapt to and manage change in a manner that results in little to no adverse impact to station or customers.
- Promote global teamwork by working closely with global partners to identify and close business opportunities and to strengthen BDP's brand throughout the world.
- Ability to understand financial statements (i.e. P&L, Cash Flows, etc.) in order to maximize profits through sound business practices. Monitor cash flow, exchange, agent settlements and receivables.
- Performs supervisory duties in manner consistent with BDP when hiring, training and developing, coaching and counseling, evaluating, and disciplining employees.
- Manage Canadian Medical Benefits and Pension Plans.
- Support operations when complicated projects need to be handled.
- Performs other duties as assigned.
Exempt (Salaried)
Job Requirements
Job Specifications:
- To ensure that all decisions and actions take into account the utmost safety in respect to the quality of the Environment, and health of employees and contractors in which BDP interacts with on a daily basis.
- Minimum five years overall management experience with a concentrated background in all freight forwarding arenas.
- Knowledge of import and export procedures.
- Proven sales record in securing and maintaining customer base.
- Completion of any industry related course is an asset.
- Ability to read, analyze, and interpret complex documents.
- Ability to respond effectively to the most sensitive inquiries or complaints from customers, regulatory agencies, or overseas agents.
- Ability to make effective and persuasive presentations on various topics to customers, top management, public groups, and/or boards of directors.
