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Job Description
What is the opportunity?
The RBC Dominion Securities Management team located in Vancouver is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.
This specific position will focus on the operations of a large branch in downtown Vancouver. Other duties will include client account activities and ensuring compliance standards are met. The Branch Operations Manager fulfils a diverse role which also includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.
What will you do?
- Implement Branch Director's vision and ensure branch is efficiently and effectively managed.
- Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.
- Responsible for premise and branch operational needs.
- Responsible for technology initiatives and needs.
- Ensure compliance and internal control requirements are met.
What do you need to succeed?
Must-have
- Strong technical and operational skills and experience.
- Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH).
- Meticulous attention to detail and excellent time management skills.
- Exceptional written and verbal communication skills in English.
- A professional approach to all situations to create a positive working environment.
- Ability to complete duties independently seeking out own answers and solutions.
Nice-to-have
- Knowledge of RBC Dominion Securities' systems and procedures, an asset.
- Experience in the securities industry is an asset.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
The expected base salary range for this particular position is $65,000 - $85,000 depending on your experience, skills, and registration status, market conditions and business needs.
You have the potential to earn considerably more through RBC's robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
- Drives RBC's high-performance culture.
- Enables collective achievement of our strategic goals.
- Generates sustainable shareholder returns and above market shareholder value.
Job Skills
Adaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller OperationsAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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