Branch Supervisor - Murdoch C. Smith Memorial Library Port Williams , Ns

Branch Supervisor - Murdoch C. Smith Memorial LibraryPort Williams , NS

Description

ANNAPOLIS VALLEY REGIONAL LIBRARY

Position: Branch Supervisor

Location: Murdoch C. Smith Memorial Library in Port Williams, Nova Scotia

Temporary contract- 28 hours/week from May 1, 2024, until August 30, 2024, or the return of the incumbent

Hourly wage: Band 6- Branch Supervisor, $24.40-$28.18 per hour

Shift Schedule:

Mondays from 12:00pm-5:00pm and 6:30pm-8:30pm

Wednesdays from 9:30am-5:30pm

Fridays- 12:00pm-5:00pm and 6:30pm-8:30pm

Saturdays- 9:30am-2:30pm

Please apply to Samantha Driscoll (sdriscoll@valleylibrary.ca) by 4:00pm on Thursday, April 25, 2024.

Reports to

Human Resources Manager

SUMMARY OF JOB

Under the direction of the Human Resources Manager, supervises one or more community branch libraries and is responsible for: service to the public; providing library services; training and evaluating branch staff; facility operation in cooperation with municipal government; representing AVRL in the community, and may be responsible for any or all of the following:

DUTIES

Service to the Public

• Provides direct public service as needed, including problem resolution
• Identifies need for new or revised public service policies, technology, and collections
• Acts as the liaison between the local community and AVRL Administration Office

Library Services

• Manages branch library collection including access, promotion, circulation, maintenance and weeding
• Plans book displays and special attractions to promote collection use
• Prepares branch information for inclusion on the AVRL website and social media

Staff Supervision

• Supervises branch staff including assisting in the hiring and training processes
• Provides leadership while fostering a positive team environment
• Provides training, integration, and supervision of library volunteers
• Responsible for maintaining a public facility in good order
• Acts as liaison between municipal employees and branch staff
• Performs regular checks on all public areas of the library and reports any safety or repair issues to the municipal office and/or AVRL Administration Office as appropriate
• Initiates immediate emergency action as required

Facility Operations

• Responsible for maintaining a public facility in good order
• Acts as liaison between municipal employees and branch staff
• Performs regular checks on all public areas of the library and reports any safety or repair issues to the municipal office and/or AVRL Administration Office as appropriate
• Initiates immediate emergency action as required

Library Programming

• Designs and delivers scheduled library programs for all ages
• Effectively supervises program participants
• Prepares program statistics and reports
• Prepares facilities for library programs and returns facilities to good order

Community Liaison

• Works cooperatively with and supports the development of any local Library Friends groups
• Delivers speeches and presentations to local community groups
• Coordinates Branch community engagement activities

Other

• May fill-in for other staff as needed
• Collects and maintains required statistics
• Performs other related duties as required

EDUCATION

Library and Information Technology Diploma or completion of a post secondary course of study or equivalent education and experience.

EXPERIENCE

At least 3 year’s experience serving the public

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Communication

• Practices conversation as a valuable means of exploring ideas and making sense together
• Communicates effectively using a variety of methods
• Communicates effectively with a variety of audiences and individuals from diverse backgrounds
• Selects and applies the most appropriate and effective communication skills to meet situational needs

Collaborative Relations

• Develops and maintains healthy relationships with others to achieve common goals
• Works collaboratively in teams or groups
• Demonstrates an aptitude for collective problem solving
• Practices informal leadership
• Employs effective strategies to manage organizational politics, conflict, and difficult co-worker behaviours

Learning and Mindset

• Pursues a commitment to self-directed learning
• Manages the ongoing development of competencies and the advancement of one’s careers
• Anticipates and adapts to change with a sense of optimism and opportunities
• Pursues creative and innovative approaches to library service

Ethics and Values

• Demonstrates an active commitment to service that guides work performance
• Understands and acts in accordance with professional values and ethics of library service
• Demonstrate a strong work ethic and personal accountability
• Demonstrates loyalty and commitment to the organization

Laws, Policies, and Procedures

• Enforces the library’s policies and procedures in the supervision of public service

Public Library Sector

• Understand the framework for public library service in Nova Scotia
• Identifies and builds relationships with key players in Nova Scotia’s public library sector

Municipal Relations

• Cultivates a good working relationship with municipal staff
• Provides effective leadership of staff
• Contributes to effective decision making regarding library services and resources
• Manages meetings to optimize information sharing and decision making
• Designs and facilitates effective and participative group processes

Organizational Leadership

• Provides effective leadership of staff
• Contributes to effective decision making regarding library services and resources
• Manages meetings to optimize information sharing and decision making
• Designs and facilitates effective and participative group processes

Customer Service Champion

• Manages the library environment to enhance the user experience
• Applies and models customer service skills to enhance the level of user satisfaction
• Applies effective techniques to address difficult situations with users
• Contributes effectively to the development and evaluation of standards and practices for the delivery of quality service

Service/Department Oversight

• Understands the operations of the service or department
• Manages in the efficiency and effectiveness of the service or department
• Connects the work of the service or department with the organization’s decision-making processes

Staff Training and Development

• Plans for and supports staff development
• Develops and implements appropriate training strategies for staff

Facilities

• Maintains a welcoming and user-friendly physical environment that encourages all community members to use library services
• Creates and maintains a healthy and safe environment for library users and staff
• Provides assistance to library users in a manner that is warm, welcoming, and respectful

Customer Service

• Facilitates requests for information and provides accurate and appropriate answers
• Demonstrates comfort in assisting library users with disabilities and accommodating special needs
• Demonstrates a good working knowledge of the full range of programs and services offered by the library
• Provides informal instruction and assistance to build skills of library users
• Demonstrates comfort in assisting users with the library’s public access technology, peripherals, devices, and networks
• Demonstrates comfort in assisting users with personal portable devices
• Connects patrons of all ages with resources that encourage reading

Community Relations

• Understands and supports community resilience and well-being
• Forms strategic partnerships with community organizations

Access Services

• Understands and executes the advanced operations of the circulation function
• Assists users in making the best use of the library

Reader’s Advisory

• Assists users with choosing popular and recreational reading, viewing, and listening choices
• Develops strategies to stay well-informed as a readers’ advisor

Reference

• Facilitates library users’ requests for information
• Provides search and retrieval of requested information and presents results that are clear and of appropriate scope

Programming & Outreach

• In collaboration with AVRL administration and system-wide staff, designs and implements library services to meet the needs and interests of children, young adults, and adults in the community
• Designs and implements outreach services and library programs for targeted groups that offer information, special skills or entertainment
• Develops and delivers engaging programs
• Delivers programs to achieve stated outcomes for children, young adult, and adult patrons
• Basic Computer Literacy

• Performs basic functions of e-mail applications
• Performs basic calendar operations and task management
• Understands and uses basic computer hardware and peripherals
• Understands and performs basic operating system functions
• Understands and performs basic functions and tasks of common software programs
• Performs basic printing operations from common applications
• Demonstrates beginner-level proficiency with word processing programs
• Demonstrates beginner-level proficiency with spreadsheet programs
• Demonstrates beginner level proficiency with mobile devices

Intermediate Technology

• Demonstrates a general understanding of all the technologies utilized by the library: e.g. catalogue, website, social media, etc.
• Understands and uses the Internet and web based applications
• Performs basic information searches
• Understands common security protocols related to Internet use
• Understands and uses common social media tools
• Uses technology to share information, communicate, and collaborate

Software Proficiency

• Demonstrates advanced proficiency with e-mail programs
• Demonstrates advanced proficiency with word processing programs
• Demonstrates advanced proficiency with spreadsheet programs
• Demonstrates intermediate to advanced proficiency with presentation programs
• Demonstrates familiarity and beginner-level proficiency with document management programs
• Demonstrates familiarity and beginner-level proficiency with web-based office applications for online collaboration
• Demonstrates beginner-level proficiency with database applications

Compensation

Closes: 25 April, 2024