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SalaryWhen you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph's vision of an inclusive, connected, and prosperous city where we look after each other and our environment.
As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play-all good reasons to consider a career in this beautiful city.
Job Summary
Resumes are being accepted for the temporary position of Business Analyst IT within the Information Technology department. Reporting to the Manager, IT Strategy and Design, the successful candidate will develop project artifacts including business requirements, stakeholder requirements, solution requirements, transition requirements, and be a key project stakeholder on large strategic corporate projects and initiatives.
Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.
Hours of Work
35 hours per week, Monday to Friday, between the hours of 8:30 a.m. and 4:30 p.m.
Your role
- Leads the engagement with business to elicit, analyze and document the project requirements to deliver the Business Case, User Stories and Business Requirement documents.
- Translate business needs into technology solution requirements, Statement of Work to facilitate solution alignment with fit for purpose architecture.
- Functions as a key project stakeholder on large strategic corporate projects and initiatives.
- Participates in Steering Committee meetings and provides recommendations to the Steering Committee, including prioritization and escalation point for roadblock removal.
- Works with IT management team to prioritize project requests based on strategic importance and impact to the organization.
- Assess SaaS Application requests to identify risks, mitigation strategies for ensuring compliance to legal, privacy and security.
- Responsibility for oversight of other staff (i.e. external contractors, students, guidance on IT resources).
- Negotiates innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security standards.
- Works with business to map as-is and to-be processes specific to project.
- Works with multiple stakeholders to assess the impact of proposed solutions, facilitate deployments and minimize disruption to services.
- IT performance / KPI reporting - working with the IT Management Team to define effective measures for ensuring business outcome from project delivery.
- IT governance support; working with General Manager and IT Management to coordinate and support governance framework operation.
- Support the IT Architecture function in preparing and communicating Solution Architectures, Current State and Target State.
- Other duties as assigned.
- Experience related to the duties listed above, normally acquired through the completion of a degree or diploma in Business Administration or a related discipline and experience performing duties related to business systems analysis including data management, business reporting and process re-engineering. Candidates with equivalent combinations of education and experience may be considered.
- Training in LEAN techniques, or willingness to commence LEAN training within six months of accepting the position.
- Considerable experience working with enterprise applications, gathering requirements, preparing Statement of Work, and implementing technology solutions to improve efficiency and/or service levels, preferably in a municipal environment.
- Awareness, curiosity, and adaptability to bring together diverse teams to achieve a goal.
- Excellent interpersonal, collaborative, and organizational skills with the ability to manage multiple tasks and priorities to meet deadlines.
- Ability to work well under pressure, complete multiple assignments and take initiative.
- Ability to exercise discretion, good judgement, diplomacy and confidentiality in all aspects of day-to-day work.
- Ability to influence and communicate with all levels of staff and stakeholders.
- Ability to partner with multiple stakeholders and influence project decisions.
- Certification with the IIBA (ECBA, CCBA, or CBAP) is an asset.
Rate
Non-Union Grade: $50.31 - $62.89 per hour
How to apply
Qualified applicants are invited to apply using our online application system by February 18, 2024. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.
The City of Guelph is an equal opportunity employer that values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.
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